Cleveland Hotel Guide - JACK Cleveland Casino hotels in Cleveland, United States of America.

"Beautiful place, very nice place and very clean"

"Although the hotel was clean, modernly updated, and very nice, the price point was still pretty expensive. We felt that the breakfast buffet in the hotel could be much cheaper per person, like $15.00 per person instead of $31.00! The hotel will still make plenty of revenue by lowering the cost. The rooftop bar was also way overpriced. Parking in the self-parking garage was also very OVERPRICED! Our room was clean, beds were comfy, and amenities in the room were nice but if you think you may need a microwave to warm up leftovers, you can request it at the front desk because the rooms don't come with one, something I wish I would have known. "

"Overall great hotel, check in was amazing and staff so friendly. The room was great, location was excellent, and all ammenities were outstanding!"

"The hotel room had a noticeable urine odor as soon as we walked in. We also observed mold on the bathroom ceiling, which was concerning. The following day, we had to call the front desk twice to request new towels, and it took five hours for them to be delivered. While the hotel looked appealing in the photos, the reality was quite disappointing and misleading."

"Rooms were very clean and staff was very attentive "

"Staff was very professional and well trained.Great job"

"Beautiful property, very clean, friendly staff"

"Great breakfast staff was friendly and attentive rooms were clean!"

"Clean and spacious room"