Cleveland Hotel Guide - Tower City Center hotels in Cleveland, United States of America.

"Great staff!! And food and drinks were amazing"

"Room was clean, location was good dinner and breakfast was a little disappointing "

"I really enjoyed my meal and cocktail at the hotel Mexican restaurant. The location was great and so was the view from my hotel room. The staff was wonderful from valet to the front desk to housekeeping. They were also extremely helpful, when I left something in my room after I checked out the staff went up and retrieved it for me. If I find myself back in Cleveland in the future I would stay here again."

"Twyla in the restaurant and Beth at the front desk are awesome employees. I wouldn’t stay anywhere else "

"Beautiful building, and some of the staff was very friendly, but it’s expensive, the rooms need refreshing and cleaning. The glass ceiling was leaking, the room service was expensive and not good. "

"Bathroom is huge with dual sinks, bedrooms could use a facelift, some corners of the bathroom were dirty, great location"

"Unacceptable "

"Hotel stay was fantastic. The only issue I had was during checkout. I had to check out early due to travel plans changing. The desk clerk was helpful during the afternoon and left a note for the early morning desk clerk. When I went to the front desk to check out the clerk was nowhere to be found. The placard at the front desk had a number to call for immediate assistance, this would have been helpful had that number not direct you to the phone at that counter. 20 minutes later the clerk returned and assisted me with checking out. Outside of this fringe example, it was a great stay and well worth the price."

"We stayed there for two nights and it was easy to park (although $20 per night) and the hotel was clean along with our room. The shower drained, no water collecting while showering!"