Jacksonville Hotel Guide - Jacksonville Naval Air Station hotels in Jacksonville, United States of America.

"Clean room "

"I wanted to take a moment to recognize the staff that was working during my stay. The young lady with the curly hair, the lady with the longer darker hair, and the tall slim gentleman with the ginger-ish look were all amazing. Their customer service was warm, helpful, and made my stay very pleasant. The gentleman who lives on the property especially stands out—he is truly top-tier, and the young lady with the curly hair is as well. They really made me feel welcomed. However, when I checked in Thursday night after 12 AM, the gentleman at the front desk at that time could benefit from a little more customer service training. He wasn’t rude, and I don’t want him to be reprimanded, but he came across a bit dry and didn’t provide some basic information—such as the Wi-Fi password or directions to the elevators. I’ve stayed here before, so I knew where to go, but I just want to point out that, as the person greeting guests, a warmer approach would make a big difference. Overall, the service from the daytime staff was excellent and made my stay enjoyable. I hadn’t visited in a while due to a past experience with a previous cleaning staff member, but it seems that issue has been resolved, and I’m glad I gave the hotel another chance. You all really did a great job this time. Thank you."

"One of my best hotels I ever been to."

"Love this place. Have stayed multiple times now and will continue to use. Great host, always clean and stocked with everything we need. Pool, gym, and clubhouse are all very nice. "

"It was in a very convenient area near grocery stores and my job."

"Everything is just like the pictures, clean, cute and close to stores and places to eat. Host was friendly, and replied quickly when I had questions. Would like to stay here again."

"The property was nice and loved the way everything was set and ready for us to come and stay"

"Really surprised and delighted by this property. Amazing tucked away location and SUPER QUIET - there is a train track nearby but ZERO issues. The pool and gym were fabulous. Bathroom spacious and bed very comfortable with a very functional and strong HVAC unit. Wifi was strong and the door lock/unlock was so easy. To summarize - I will be back"