Corner Bath and Tyrwhitt Avenue, Rosebank, Johannesburg, Gauteng
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Especially ladies on the housekeeping department and the guys in the reception were excellent. Ill will certainly be staying in the Vantage next time Ill be in Joburg.
Hope to see you soon guys.
Ali Müjdat Sudutemiz
Istanbul-Türkiye
Easy access, safe place, privacy, walking distance to mall and shopping.
Lovemore
Stayed 4 nights in Apr 2023
Response from Tumi on 28 Apr 2023
Dear LovemoreThank you for taking the time to complete the survey about your stay at CAG The Vantage Rosebank. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.We look forward to welcoming you again.Kind RegardsCAG The Vantage
The property is in an excellent location. Walkable to shopping mall, metro, bank, restaurants, etc. The staff was friendly. There was daily housekeeping for the apartment.
Milton
Stayed 15 nights in May 2022
10/10 Excellent
Joseph
6 Jun 2022
Liked: Cleanliness, room comfort
Incredible Property
I have been travelling for more than 40 years, this property definitely ranks in the top three of my favourites. It's more than just a hotel room...
Well equipped apartment in great location. Everything you could possibly need in walking distance.
Greig
Stayed 3 nights in Feb 2022
10/10 Excellent
Khululekani
Travelled with family
14 Feb 2022
Liked: Cleanliness, room comfort
Amazing Clean Apartment
Amazing apartment, very well kept and the security within the building is strict, which is excellent for South Africa. Very close to the mall. Its everything one would look for. Be it business or pleasure it is designed for both ;)
Khululekani
Stayed 2 nights in Feb 2022
10/10 Excellent
H
30 May 2021
Liked: Cleanliness, room comfort
Amazing
Very clean, we enjoyed our stay.
H
Stayed 1 night in May 2021
10/10 Excellent
Virsen
28 Feb 2021
Virsen
Stayed 4 nights in Feb 2021
2/10 Terrible
Paul Tre
19 Jan 2021
Disliked: Cleanliness, room comfort
Paul Tre
Stayed 1 night in Jan 2021
8/10 Good
Timothy
20 Oct 2020
Liked: Cleanliness, room comfort
Secure and convenient
We were happy with the apartment. Really close to the mall, nice inner city location, we had a pleasant stay. Secure parking was great.
A great facility with everything you need in the apartment, and a minutes walk to the Zone at Rosebank.
N
Stayed 2 nights in Feb 2020
Response from Marlon on 11 Mar 2020
Thank you for your feedback it is well appreciated.
8/10 Good
Verified traveller
3 Feb 2020
Verified traveller
Stayed 3 nights in Jan 2020
4/10 Poor
Verified traveller
Business traveller
27 Jan 2020
I stayed on the 1st floor (101) and felt very unsafe the entire 10 days because the curtains were very transparent and I was exposed to the entire street where people were hanging out at all hours. My because of the poor curtains. The wifi in the room was also VERY poor.
Verified traveller
Stayed 10 nights in Jan 2020
Response from Marlon on 11 Mar 2020
Good day
I completely understand your frustrations. We have moved on to a more sustainable wifi infrastructure where each unit has its own fiberline. We have been rolling out this new system throughout the month of February.
As for the privacy of your unit. we are currently looking into ways to fix this. We understand how these blinds hinder the sense of privacy and know this is something that needs correction. We looking into shutters for the units as it would aid in both privacy and noise reduction which will in turn give our Guest a better experience.
We appreciate your feedback as this helps us understand what our guest need and enjoy and we encourage you to keep letting us know how we may improve our offering
We apologise once again.
Regards
Marlon
4/10 Poor
Verified traveller
Travelled with family
6 Jan 2020
Liked: Room comfort
Service mediocre. Staff not particularly friendly. Amenities need improving. Our apartment’s beds were not made up when we checked in in the evening and they had to put us in other rooms the first night. Also the lifts were not working half the time.
Conveniently located to shopping and restaurants though.
This unit was in a great location. The unit was dirty, specifically under beds and in closets and kitchen cabinets and looked very well worn. The AC In the main living area did not work and the bedrooms had no AC. The WiFi was very poor . The facility staff was helpful and stored our bags in the office. There is good parking.
Joel
Stayed 1 night in Dec 2019
Response from Marlon on 3 Jan 2020
Good day Joel.
I sincerely apologize for service you experienced while staying with us. we will be looking into this and have it corrected asap.
thank you so much for taking the time to leave a review. we highly appreciate your feedback
4/10 Poor
Mrs K
Business traveller
7 Dec 2019
Liked: Property conditions & facilities
Mediocre
Wifi never worked, even after several discussions with staff. No shower, just a bath (not as advertised). Staff is barely helpful and not very friendly. Wont stay here again.
Mrs K
Stayed 2 nights in Dec 2019
Response from Marlon Jacobs on 9 Dec 2019
Good Day Mrs K
Sorry to hear that your experience was below your expectations. I do understand how all mentioned above allow for a negative experience. we are working on some of the things you mentioned and we do take all or guest views seriously.
would you mind sending me an email to better understand how we can improve our offering to better the experience for our guest ?
The hotel is well located is a nice neighborhood (Rosebank) of Johannesburg. It is near a lot of dining and shopping options, as well as the hop on hop off bus stop. It was nice to have a full kitchen as well as a laundry washing machine. It was a fantastic spot for the price.
The only thing they need to work on is putting blackout curtains in the rooms that face the courtyard as they remain too bright all night. Also advise better bathroom doors with either opaque glass or blinds
The location is excellent. It is within walking distance of the mall with lots of restaurants and shops. The security is excellent with guards and locked entrance doors at night. The parking garage is adequate in that the spaces are limited and narrow. Their third party airport shuttle service and elevators have slow responses.
Love staying here, and have booked again this week for 2 nights. It feels like home! Would not mind perhaps an onsite gym, or perhaps reciprocity with any of the gyms close by.
Verified traveller
Stayed 1 night in Jun 2019
Response from Isaac on 13 Jun 2019
Thank you for your feedback and for sharing your experience at CAG The Vantage. We will definitely look into having a relationship going with nearby gyms. W look forward to welcoming you back.
Friendly and helpful staff, small beds (queen size), very good location next to shopping, gym, restaurants, hospital ........ but some apartments are quite noise.
Verified traveller
Stayed 20 nights in May 2019
Response from isaac on 13 Jun 2019
Thank you for your feedback and for sharing your experience at CAG The Vantage. We will certainly address the noise issue. W look forward to welcoming you back.
It is a great location, secure parking and a very nice and extremely large apartment. Enough space for us, our two daughters and My parents. Only thing I would add is a dishwasher but the washing machine and tumble drier were fab!
Verified traveller
Stayed 1 night in May 2019
Response from isaac on 29 May 2019
Thank you for the feedback. We are happy you enjoyed your stay with us and hope to welcome you back.
It has a double bed in each room, so not ideal for families, but perfect for business traveller. Very close to Rosebank shops and restaurants. No aircon but fans in bedrooms
Verified traveller
Stayed 2 nights in May 2019
Response from Isaac on 20 May 2019
Thank you for your feedback, we are happy you enjoyed your stay. We hope to welcome you back.
We liked the services provided by the reception staff as well as by the room maintenance personnel.
We will certainly book the property for our next stay in Rosebank.
Verified traveller
Stayed 13 nights in Apr 2019
Response from Isaac on 9 May 2019
Thank you for sharing your experience at CAG The Vantage. We look forward to welcoming you back.
8/10 Good
Verified traveller
Travelled with family, Travelled with family and small children, Business traveller
The property was very clean and staff is friendly. The only problem Was the power went out and they didn’t help with assisting my family
Verified traveller
Stayed 8 nights in Apr 2019
Response from Isaac on 9 May 2019
Thank you for sharing your experience at CAG The Vantage. We apologise for the power outtage and that we did not help with your luggage, it is surely below our standards. We look forward to welcoming you back and have a second chance at hosting you and your family.
2/10 Terrible
Verified traveller
28 Apr 2019
Disliked: Property conditions & facilities
Verified traveller
Stayed 1 night in Apr 2019
Response from Isaac on 11 May 2019
It is disappointing that we did not meet your expectations and your stay with us was not up to standard. Kindly share with us the issues you encountered so that we may remedy the situation.
Free parking and safe compound. Two walking blocks away from the Zone @ Rosebank. If WiFi is a priority then don’t stay here, extremely spotty and unreliable.
Angela
Stayed 3 nights in Apr 2019
Response from Isaac on 9 May 2019
Thank you for sharing your experience at CAG The Vantage. We look forward to welcoming you back.
Thank you for your feedback. We hope to welcome you back to our establishment.
6/10 Okay
Verified traveller
17 Mar 2019
Verified traveller
Stayed 6 nights in Mar 2019
Response from Isaac on 11 Apr 2019
Thank you for your feedback, we hope to welcome you back to The Vantage.
6/10 Okay
Jaaco
11 Mar 2019
Disliked: Cleanliness
Not a bad establishment. Hotels.com Dodgy pricing!
Upon check in we had to go to 3 different units before we could find a "Clean" unit.
Door lock not working.
And on top of that was Charged R1750 by Hotels.com and the rate on the same day and same Units was R 1375. On the booking form completed during check in the rate displayed was R 1230 Expedia.
Jaaco
Stayed 1 night in Mar 2019
Response from Isaac on 15 Mar 2019
We would like to apologise for your not so great stay at CAG The Vantage. As is norm with all hotels, pricing will flactuate based on current promotions and specials being offered through Hotels.Com and Expedia. The rate displayed on your booking form is the net rate received by the hotel.
A few-minutes walk to Rosebank Mall and the Gautrain Station. The area felt very safe. There is some construction nearby. The apartment was very clean and check in was easy. Kitchen and washer were great. Free wifi is limited to two hours which isn’t great.
Robert
Stayed 1 night in Mar 2019
Response from Isaac on 13 Mar 2019
Dear Robert,
Thank you for a brilliant comment and for staying with us at CAG The Vantage.
We are pleased that you had a great stay with us.
We will investigate the issue you had with connectivity to the WIFI as you should have had free access for the full duration of your stay, we apologise for the inconvenience this caused you.
We hope to welcome you back soon!
Regards
Isaac
GM