Richmond Hotel Guide - Johnston-Willis Hospital hotels in Richmond, United States of America.

"This property was by far the absolute nastiest and poorly kept place I have ever stayed at. The room stunk terribly to the point that my daughter sprayed her perfume in the room to make it somewhat bearable. The floors were filthy, sheets and covers had stains on them and the bed when we pulled it down had short black hairs all over it. We brushed it off best we could in an attempt to at least try to sleep. Bathroom door was broken and would not latch. But the absolutely awful stench in the room was the worst thing of all. I will NEVER EVER stay at another one of their establishments again! My mother was in the hospital and we live a fairly long distance from the hospital and we were exhausted. I would honestly like to get refunded for the stay because the pictures online are very misleading! DON’T STAY HERE!!!!!"

"I was very disappointed that the on-site restaurant was closed on my overnight stay. I expected it to be open so I could just check in and go upstairs to eat. The front desk said they were not enough people to staff the kitchen. That’s why it was closed. I wound up driving 10 minutes away for a mediocre meal. I have eaten at the Placery in other Hyatt and it was excellent, so I was disappointed that this one did not have an opened restaurant."

"It was an older hotel but they kept it very "

"The only reason we picked this hotel was location. The bathroom are dated, the staff work hard to keep it clean, but it smells old. The breakfast is not great, let’s say it’s ok. Do I stay again, if we have to! Nice gym! "

"It needs just a little extra upgrade. The tv kept going out and the fridge wasn’t working. But the front desk staff were amazing. "

"Very nice staff, especially at breakfast. The room is spotlessly clean. Great beds. Only gripes were the incredibly loud ac unit outside and the hotel was very expensive for what it was. But supply and demand I guess. It was a busy weekend in Richmond "

"Breakfast was fine, considering. Prepares under on property."

"Whole hotel smells like smoke. Nasty carpet everywhere. Not recommended"

"Stayed with a group of coaches in town for a soccer tournament. Couldn't have asked for a better place to stay and unwind after a long day on the fields. Between the hot tub, fire pit, and large downstairs dining area, it was tie perfect place to socialize and relax. Check in was simple and easy and the house was very clean. Hoping to stay there again when in town next year. "