Joyabaj Hotels

"Staff was wonderful, especially the waiters and room attendants. "

"Would not recommend to stay here. The staff is not trained in hospitality and the hotel itself is WAY OVERPRICED!! Even at half cost I would not stay here again. No phone reception in the area and NO wifi in the rooms. Stayed on a business trip and one of three rooms had heavy mold stains and the room itself was not properly cleaned. It is also located right next to a noise highway, so you hear cars and noisy public transport at all times. Found out when paying that if you book on other sites...

"Very beautiful place to stay! Friendly staff, breast and restaurant was delicious."

"overall amazing experience! the staff was extremely nice and welcoming. The food and views were the best part. Loved staying here "

"Wonderful place!"

"Amazing customer service, attention to detail Lucy, Pablo and staff went above and beyond to make sure we had a great and pleasant experience. "

"This is a comfortable place to stay in walking distance of downtown Santa Cruz. They now have a seating area on the roof with a lively view."

"This oasis is even better than the photographs. Blown away by the beauty of the property. The hotel was at capacity but I felt like I was the only guest and had the pool to myself most of the time. Don’t hesitate or waste time looking at alternatives. "

"Very good hotel, family environment and safe."

"Very quiet place and staff was friendly "

"Beautiful hotel. With a great pool and views. The staff were also extremely helpful. "

"Beautiful place close to lake Atitlan"

"The location was excellent and the hotel restaurant was very good. The staff was also outstanding "

"Definitivamente es barato, pero no porque sea barato debe ser asi. No es nada en contra del señor David o su familia. Si son amables, pero llegue a las 2, incluso acorde la llegada y aun asi llegue y el lugar no estaba listo, entras por callejones que no se ven muy seguros, no esta bien señalizado el lugar, además de que no hay regadera, es bañarse a jicara con agua fria. No tuvieron la habitación lista hasta casi las 4 pm. La habitación es muy rústica, techo de lamina, huecos por donde se meten...

"Place is decent in order to save money. I little out of the main tourist area, but easy to access by Tuk tuk. "

"Wonderful and helpful staff. Really enjoyed our time at La Perla Maya. Breakfast is sit down with several extras if you want additional from what’s offered with el desayuno tipico or el desayuno americano. "

"The lovely Hotel Villa Santa Catarina is Guatemalan-owned. Beautiful two pools, great view of the lake, and a short tuk-tuk ride to Panajachel. The restaurant on site is fantastic for breakfast, lunch, and dinner. Room was spacious - no A/C, but not a problem with the cool lake breeze at night."