Juanillo Holidays

First of all the RIU is an absolutely amazing stay. The hotel was absolutely gorgeous, clean and the staff is top tier. The pools are always clean, the beach is stunning, swim up bars were so much fun, and the staff truly makes the place what it is. Rafiel the bartender at the swim up bar was our favorite, there were so many other staff that was just lovely. The only reason it got 4 stars I would say is the food. It needs actual Dominican food there. The American country restaurant was disgusting. The buffet had something for everyone the food was better but all in all it needs a spot that has authentic Dominican food with flavor. I went to DR with my family I want Dominican food too.

Everybody was great at the resort. Very beautiful property and food options was good also. Will definitely recommend and wouldn’t mind coming back myself

Went here for our one year wedding anniversary trip. Expected your typical all inclusive stay, got way more. Typically you don’t go to an all inclusive and expect a culinary experience. The food at the restaurants we went to was amazing. Magna (excellence club only)..the 45oz tomahawk steak.. amazing! at Spice the Sushi! And sashimi. And the food at Agave was amazing. We loved the coffee shop went every night for coffee and a sweet treat. The breakfast buffet was great. Service was wonderful, they cater to you and are so friendly. You can even tell management was involved with interacting with guests. Our room was amazing too we have the two story plunge pool room. We want to go back already and would definitely recommend. One of our favorite trips & it was during hurricane Melissa, the weather wasn’t the best and we still had the best time!!! Also the entertainment!!! Karaoke night, tribute night, they even had acrobatics! It was so much fun!

The room in building 8 2nd floor has a mildew smell by the bed. The bathroom at night had a sewage smell. Had to wait 6 hrs for bottled water. The language barrier was also a problem. Room service meals after breakfast is horrible. Maid service came one afternoon before we left to go out, and when we returned later that afternoon, we noticed the came again while we were gone. Upon checkout I mentioned a few issues, and was given a document for a free upgrade on the next booking. Needless to say I won’t be returning. For the cost paid it wasn’t worth the time or money. They really need to deal with the mildew/mold.

Staff was super friendly! The place does need more trams as the property is very big and it takes 20-30 minutes to get to the Hotel for the restaurants.