Keld Hotels

"Nice well modernised room with fantastic bathroom in central location. Friendly helpful staff and good atmosphere "

"Good location on the main square with on street parking. Nice evening meal but overpriced. I think the owner is new and still learning the hospitality trade. Breakfast distinctly average Hotel public rooms have been refurbished, room nice but bathroom still needed a little attention. Overall we enjoyed our stay."

"This was a hotel we had passed many times and not gone in as we did not like the look from the road. I unwittingly booked it assuming it was in Richmond north Yorkshire not right on the A66. BIG mistake it was the best stay we have had for a while. Staff were very helpful and friendly. Everywhere was clean and tidy. Only thing we did not like was breakfast in our room. The basket delivered to the room was good but you had to eat it on your knee. A small table and chairs in the room would have been better. Still will recommend the hotel to all our friends and family. Great service."

"What a gorgeous Yorkshire small market- town hotel. We arrived on a sunny April day and enjoyed drinks outside on the pavement terrace facing the market square. Inside is a comfortable, tastefully decorated sitting room as well as a bar area and restaurant. A beautiful wide staircase led to our room which was also lovely. All the staff were friendly and helpful and the restaurant was excellent too."

"Great B and B in a fantastic location. If we return to Richmond would definitely stay here again "

"Parking was easy being right outside the property. A lovely lady called us to check our arrival time as we had booked an evening meal and the last order time was 8pm and she didn't want us to miss out. We had a lovely evening meal, with it being their weekly Pie night it really hit the spot after a long journey! Our room was very spacious and extremely comfortable too. There were lots breakfast options and what we both had was delicious. We will definitely return as this place is a real gem. And being centrally located for visiting family, the Yorkshire dales and the Lake District the location is perfect."

"This was my third stay since my first visit in 2014 from Canada. Have never forgotten the beauty of the setting and cozy atmosphere. Particularly enjoyed our ground floor room with the conservatory which gives you direct access to the outdoors. The walk across the field to Hawes is always fun. Great staff, food delicious."

"Staff were kind and friendly. Food was good in the bar but over priced. My room was grubby, the bedding and bathroom were clean but there was dust and dirt on the ledges and windowsills. No shower gel in the bathroom either. I was also above the kitchen there was lots of banging about outside and a constant humming/droning from what sounded like extractor fans. This did stop around 9pm but then started up again at 10pm. It was really quite loud, I could still hear it when I had my headphones in. I was charged twice, payment taken by expedia and by the hotel. I have been advised that the hotel have refunded my payment but nothing showing yet. It is such a shame this beautiful building is being left to deteriorate but not spending money is one thing, there is no excuse for it not being cleaned properly."

"Good location, all members of staff very friendly and helpful."