Kent City Hotels

"Clean rooms. Close to restaurants and events "

"My husband and I decided to stay the night at the Grand Amway Hotel in Grand Rapids to celebrate his birthday. We selected a room on the 24th floor. The room itself was average with a typical TV, desk, chair, and king sized bed. The dimmer lights were a nice touch. Unfortunately the bathroom was a huge disappointment. The water pressure from the sink was low and it took so long for the water to heat up. The toilet required flushing three times when just flushing toilet paper because the paper would float back up. The worst part was the shower. The drain was so slow that the water from the shower rose above my ankles while showering. I had to stop my shower several times because I was worried it would overflow onto the bathroom floor. It’s hard to feel clean when water you are washing your body with is rising up over your feet and ankles. While the building itself looks impressive, our room and overall experience with the staff was disappointing. We had stayed at the Marriott across the street six months earlier and were much more impressed with the staff and room, even with being on the 3rd floor. We have no desire to revisit the Grand Amway again. "

"This hotel is very clean, has a great breakfast and is ideally located right downtown within short walking distance of everything you'd want to do downtown (museums, restaurants, entertainment). It was our second time staying here, once as an adult couple and once with our child. The only negative things I have to say is that the pool area is not ideal. It is very small, the room and the actual swimming pool. The other negative is a smaller on. They will "offer" you parking, but it is charged to your credit card. They did not tell us either time. "

"Great location, friendly staff. Room and public areas very clean and updated. Breakfast was good with many hot and cold options. Great stay!"

"Stayed here overnight for a show in downtown Grand Rapids. Hotel was very clean and price was reasonable. Breakfast has quick grab and go options like bagels, toast, yogurt, and fresh fruit. Location has easy access to freeway. Would stay here again"

"I was in town for a concert and chose this property across the river from the downtown core - a short walk away - as the parking was free. A free shuttle to the venue (and pick up afterwards) was a bonus as the weather was dubious. I prepaid for the breakfast buffet which was standard fare but hot and convenient. Our server was lovely. The room was clean and the decor updated. Staff were pleasant and helpful. I would stay here again without hesitation! "

"Yes"

"No hottub, but it also doesnt advertise one so i should have known. That was all the negativity i had tho. The hotel was very clean and family friendly, great customer service from the staff (specifically the night shift girl, she was amazing) and the breakfast was actually good "

"Breakfast was great and the location was perfect for getting to the airport. "