Skipton Hotel Guide - Kirkby Malham Church hotels in Skipton, United Kingdom.

"On arrival Monday 4.30pm, this is a really lovely property, clean & tidy, parking not a big issue, quiet street, but the property was freezing cold, heating thermostat set at OFF, boiler was on. Boiler water very low topped up nothing. Hottub cold was 29°. We went through welcome pack no owner details, no heating details, hottub details 3 pages of, do's & don't's, main detail for hottub was DONT TOUCH TEMP BUTTONS. We had booked through Hotels.com this is a Sykes Cottages Property & on arrival, Monday we tried to contact Sykes Cottages 4 different phone numbers NO answer. Tues try ring Sykes sent link to Whatsapp mgs told Agent be in contact ASAP, mgs every day nothing, Thurs reply came, as not heard in over 24 hrs case will close unless still need help, YES need help, told heating details in welcome pack, check boiler is on, may need topup. We replied no heatings instructions in welcome pack, hottub details DONT TOUCH TEMP BUTTONS added photo of hottub temp now 27° no reply. Friday Sykes mgs 14.55 said just got your mgs, will get back to you, thanks for your patience. 16.35pm Sykes, spoke to owner boiler should be on all the time, hottub should not be set at 27° turn to your required temp. Owner father mgs me, owner away, Friday evening told him only way we could use boiler without setup thermostat timer was to boost it every hour & we had turned hottub up. Sykes sent us a complaints email I filled in not heard anything. Its really nice cottage just was cold. "

"Yes"

"The Engine Room is a fabulous and unique place to stay, both inside and out.There is nothing to fault and everything to praise, from the communication to the facilities, the location, the decor and the extra touches.You won’t be disappointed."

"Lovely little cottage in an amazing location. Just needs a few tweaks n a little updating to make it perfect!"

"No information re the caravan or facilities. Disappointed as no internet, specifically booked as stated free wi-fi in cottage. Stay was mid house move so internet was needed. Otherwise nice clean, well equipped caravan."

"Helpful and flexible with uncertainty over bookings, and the accommodation was at least satisfactory in general... but there was drastically inadequate parking for a full hostel, and we were not given all the necessary info about how to gain access to the buildings ! ( a helpful resident who happened to be up late saved us from standing outside in the cold and dark. Make sure the person on the desk not only gives over the FULL keypad entry number...but also HOW to access the key pad in order to actually press the numbers and symbols in! :-l"

"Beautiful cottage and location, amazing walks and scenery,Very peaceful and relaxing."

"Stunning house in perfect location with walks in every direction that seemed our own private kingdom! The raised garden at sunset was unbelievable and the friendliness of the house for our group was perfect. Kitchen had every conceivable need and was the social centre of the house. "