Knowstone Hotels

"I would say the photo's oversell this. The rooms are spacious, but walls thin so you can hear everything next door. my 'double room' was in fact 2 singles pushed together, 1 of which was broken and the bathroom was outdated to say the least. On arrival, the guy behind the desk was just talking over us and rushing. It wasnt awful, but wouldnt be rushing back sadly"

"No car parking on property is an issue"

"It was my first experience for holiday inn group and it was amazing thank you"

"The staff was so much more friendly then last year's stay they even the breakfast was loads better then last year."

"Location of the hotel was good. Overall clean. Parking is opposite and £10 for 24 hr or hourly in parking behind hotel. Check in was easy. VIP free drink unlike other hotels were restricted in choice. MAJOR PROBLEM: The room sink was blocked and leaking and the main light not working. I could not fill the kettle with water for coffee. When I complained, just a smile and thank you for letting us know - no apologies - nothing."

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"The property was easy to find and we were welcomed on our arrival. We were given an upgrade to a family room, which was much appreciated! The room was clean and comfortable, and had everything we needed. I would highly recommend the Telstar!"

"Staff were amazing, location was great. The place itself isn’t bad. But the walls are so so thin you can hear everything the people staying next door are saying or doing. There was a lot of flys around the entrance of the door. Bar and restaurant was cheap and cheerful. Would I come back probably but not in a hurry."

"The Hotel is conveniently located as it's a walking distance from town, walking distance from the Grand Western Canal and in close proximity to Fast food outlets and garages. That's an extra plus to the hotel as the walking distance encourages involuntary exercising, to the benefit of patrons' good holistic health and wellbeing. Back indoors, it's very quiet inside, allowing good resting and a good night's sleep. On waking up in the morning, one is greeted with an amazing buffet for breakfast, getting one ready for the day. The staff are great, one of the few unique places you still get a full package at check-in, ensuring that you are inducted to all the essentials. The restaurant and bar staff always give a service with a smile, and to specifications. For the kitchen staff, as it is said, "The taste of the pudding is in the eating". Though the patrons might not see you facially, you are seen in those succulent ribs and wings, just to mention my own favourite dish. You do an amazing job. Let me challenge the Hotel Management, all hotel staff and patrons by saying, if these premises were filthy noone would want to work there, let alone, be associated with Tiverton Hotel. Credit goes to all Housekeeping staff for making us want to come back again, again and again. Your service is second to none. I look forward to the re- opening/re-launching of Tiverton Hotel soon, after the renovations currently underway. Behind this successful team is, I believe, good management."