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"We stayed at this hotel for three nights, and it was absolutely brilliant from start to finish. The hotel itself looks even better in person than it does in the photos — modern, clean, and beautifully maintained. For a four-star property, it easily exceeded our expectations. The staff were consistently friendly, helpful, and professional. Every request we made was handled promptly, and they went above and beyond to make our stay comfortable. We even had a small accident where we broke a bottle in reception, and the team couldn’t have been more understanding or quick to help — a true reflection of their excellent service. Breakfast each morning offered a wide variety of choices, all of which were delicious and freshly prepared. In the evenings, the cocktails at the bar were fantastic — expertly made and a great way to unwind after exploring Krakow. Overall, we couldn’t have asked for a better experience. The combination of top-notch facilities, outstanding food, and genuinely welcoming staff made our stay unforgettable. I would highly recommend this hotel to anyone visiting Krakow, and we’ll definitely be staying here again on our next trip. A well-deserved five stars! "

"Beautiful hotel in the heart of old town. I was a little disappointed in how dark the rooms were and we also had issues with our shower drain. But overall this is a five star hotel."

"very kind and helpful staff"

"Incredibly "

"very clean"

"This was a very nice, clean well run hotel with a great breakfast"

"Staff/ amenities/ service all top tier"

"Great hotel"

"Great Breakfast location Go every year to Krakow Highly recommend"