Luxury Apartment (Imperial) | Jetted bathtub
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Reviews of Kanonicza 22

5 out of 5
Kanonicza 22
ul. Kanonicza 22, Kraków, Lesser Poland

Reviews

9.8

Exceptional

Rating 10 - Excellent. 51 out of 57 reviews" "
Rating 8 - Good. 4 out of 57 reviews" "
Rating 6 - Okay. 1 out of 57 reviews" "
Rating 4 - Poor. 0 out of 57 reviews" "
Rating 2 - Terrible. 1 out of 57 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible value
We had a small interruption on our last night of four. I’m so impressed with the way it got handled. Michael the Manager and Marchin went above and beyond for our family stay. We rented the Imperial and the room below. The Imperial is incredible. THERE IS A PRIVATE HOTUB ON THE ROOF THAT LITERALLY OPENS TO VIEWS OF THE WAWAL CASTLE 🏰 NEXT DOOR!!! AMAZING FOOD. MICHELIN RATED RESTAURANT POD NOSEM RESTAURANT IS THE MAIN FLOOR. Unbelievable value.
Stayed 2 nights in Jul 2023

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location in a boutique hotel.
Michael the manager has gone above and beyond for us. Definitely deserved of 10/10 stars ⭐️ we can’t wait to visit again. The private hot tub on the roof is so unique. The Wawal Castle all lit up at night is incredible.
Stayed 2 nights in Jul 2023

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Such a beautiful hotel! Perfect location and so romantic! The staff was very friendly too, especially Martin. We would definitely stay here again. Thanks for a wonderful stay!
Stayed 2 nights in Jul 2023

10/10 Excellent

CHUCK, Dallas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place is amazing. Perfect location, great restaurant, the room what extravagant and perfect. Location is hard to find for dropping off luggage, but overall, it was an amazing experience.

10/10 Excellent

Zhanna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Whimsical place
The service was amazing, felt like they knew me and were extremely friendly in a proper way. The place is gorgeous and easy to walk from to any site scenery. The view from the window is great on it own and room was like from A movie. If someone enjoys taking hot bath -This is the place as it was the nicest and biggest bathtub ever!
Stayed 2 nights in Sep 2022

10/10 Excellent

KATARZYNA

Stayed 8 nights in Aug 2022

10/10 Excellent

Piotr, Staten Island

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Restaurant downstairs was amazing. Staff all very friendly!
Stayed 2 nights in Jun 2022

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic gem, amazing food, great service
Michael and the entire team are amazing! What a truly unique experience. Great history & food. Highly recommend.
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic place to stay with an incredible restaurant and staff
Stayed 3 nights in Jul 2021

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious!
Extraordinary boutique hotel. Treated like royalty. Epitome of luxury!
Stayed 4 nights in Sep 2019
Response from Patryk Leksztoń on 2 Oct 2019
Thank you very much, hope we see you again ! Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decor of the rooms, suits, amazing food and incredibly nice and helpful staff
Stayed 4 nights in Sep 2019
Response from Patryk Leksztoń on 17 Sept 2019
Thank you very much for a kind review we hope that you're stay with us is going to be amazing.

10/10 Excellent

Jayne, London and Manchester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, really helpful and considerate. Great location, such an historic part of Krackow. Great apartment, really quirky but if anyone works out how to use to light switches let us know!
Stayed 3 nights in Aug 2019
Response from Patryk Leksztoń on 5 Sept 2019
Thank you so much for the visit! Hope we see you again ! Best regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little gem, highly recommend, expensive, but worth every penny
Stayed 3 nights in Aug 2019
Response from Patryk Leksztoń on 30 Aug 2019
Thank you very much for your kind review, hope we shall see you again ! Best regards,

10/10 Excellent

Verified traveller

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anastasia and Andzej went out of their way to accommodate us even getting my wife her favourite bread for breakfast. Very awesome staff and place really top notch
Stayed 2 nights in Aug 2019
Response from Patryk Leksztoń on 19 Aug 2019
Dear Sir, Thank you kindly for the review, we hope that if you ever decide to visit Cracow again Kanonicza 22 can be youre home aborad. Best regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in an excellent location. Beautifully done and our greeting upon arrival was lovely and the staff were great when we saw them. There was quite a bit of dust on some of the ornaments and lamps around the room (but there is a lot around) so the dust was there but the bathroom and facilities and beds/bedding etc were all really really clean so we didn't worry. Beautiful - truly stunning location. Would def recommend and stay here again. Only small thing was that the staff weren't always clear who was on duty for the rooms - so I found it easier to email the manager, who was very quick in his reply and helpful when I asked anything so it wasn't a problem at all to not speak to someone directly for me but may be so for other people - as this is a series of 'apartments' it's not quite like a hotel so expected too which meant it wasn't an issue for us.
Stayed 2 nights in Jul 2019
Response from Patryk on 22 Jul 2019
Thank you very much !

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful rooms. Quiet, spacious and well appointed. Well located with easy access to the beautiful city, restaurants and sites.
Stayed 3 nights in Jun 2019
Response from Patryk Leksztoń on 3 Jul 2019
Thank you very much for a kind review we hope your stay in our hotel will be memorable ! Best regards,

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019
Response from Patryk Leksztoń on 4 Jun 2019
Thank you very much for a kind review !

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small gem in a great location
Our stay in the Royal Apartment was outstanding. Huge rooms with 17th century architectural details, antiques and very comfortable furnishings. Many amenities you ordinarily would expect to pay for are included. Very attentive, friendly, and accommodating staff. Delicious included breakfast - eggs made to order along with traditional Polish offerings. We also enjoyed a great dinner at the ground floor restaurant. The hotel is steps away from the castle, and an easy walk to Market Square. We can’t wait to go back!
Stayed 4 nights in May 2019
Response from Patryk Leksztoń on 4 Jun 2019
Dear Guest, Thank you very much for the information about your stay, hope that next time you come back we will only improve on our service :) . Best regards,

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay, stunning room, PERFECT LOCATION.
We had a great stay with very thoughtful service. We had suite 1 on the first floor. Amazing mix of ancient decor with modern amenities. Great bed and very cozy living room. Food in the Michelin rated restaurant was excellent. Very personal service, especially from Stanislaus. Perfect location for walking the beautiful and ancient city of Krakow. Breakfast is served for hotel guests only from 9am so plan tours accordingly. They will thoughtfully accommodate you with take away sandwiches, drinks and fruit if your tour plans conflict with the breakfast time. We’ll be back...best place to stay in Krakow !!
Stayed 4 nights in May 2019
Response from Patryk on 22 Jul 2019
Thank you very much !

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful apartments and setting, right near castle, food was excellent. Breakfast was a bit hap-hazard each day depending on the waitress, didn't know what was available for breakfast, one day you would receive a breakfast menu another you didn't. Each day we asked for a decaffeinated coffee and each day we were told they didn't have it, but they did. Weren't told about WiFi code. No where to store luggage after checking out, it was left in the main hallway.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2019
Response from Katarzyna on 8 Mar 2019
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

MO

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The Room stank of the kitchen. The AC was bringing the kitchen smells into the apartment. I felt sick with the smell and had to move hotels. The inconvenience completely ruined my trip. Also, the long delays and non-professional attitude to refund my monies was ridiculous. I am very disappointed with this hotel and services.
Stayed 3 nights in Dec 2018

10/10 Excellent

Wajid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful apartment.
The apartment was beautiful, a lovely mix of old with modern amenities. The location could not be better, very central and on a picturesque old street. As it was an apartment and not a hotel we were greeted on arrival and taxis arranged for airport transport. Other than that we did not see anyone, although the room was cleaned daily. Breakfast was the only let down, except on the last morning. This was surprising considering it is a very well renowned restaurant, but the staff were very friendly. Overall this is a lovely apartment to stay in.
Stayed 3 nights in Dec 2018
Response from Patryk Leksztoń on 20 Dec 2018
Dear Guest, Thank you very much for the review, do apologize for the let down on the breakfast . Please let us know what do you think we should improve to avoid this kind on dissapointment in future and also if you ever come back to Cracow please let us know we would like to invite you for an dinner as an apologize.

10/10 Excellent

James B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection In Poland
This three luxury apartment hotel just might be the best hotel in Poland. I stayed in all three rooms and each one offers something unique and different. The rooftop is the best with a view of the castle and a jacuzzi. I love this place so much I didn’t want to leave.
Stayed 1 night in Oct 2018
Response from Patryk Leksztoń - General Manager on 25 Oct 2018
Dear James, Thank you very much for your kind words, please remember Kanonicza 22 will always be your home once you come back yo Cracow ! :) Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location. Super service.
Great hotel in a great location.
Stayed 3 nights in Sep 2018
Response from Katarzyna on 26 Oct 2018
Thank you for your kind words,please come again soon.

10/10 Excellent

J, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This facility is absolutely beautiful and very close to the square and the castle. The staff was absolutely incredible--kind, friendly and very accommodating. They made us feel so special. Our chefs/cooks/servers in the morning provided us with beautiful meals and made us feel like old friends.
Stayed 3 nights in Apr 2018
Response from Katarzyna on 25 Oct 2018
Thanks for staying with us. We appreciate your feedback.

10/10 Excellent

Philip, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I must begin my review by saying that Patrick is one of the most professional and conscientious hotel managers with whom I have had contact in my travel experiences. On arrival we were informed that there had been an overbooking error. With apologies and a solution of offering us a suite in another of their properties, we accepted. Later our requested suite at Kanonicza 22 became available. Patrick provided all necessary arrangements for our return to the hotel along with other amenities. The hotel is indeed unique in many ways and the quality of services and accommodations are impressive. I recommend Kanonicza 22 for a special stay in Kraków.
Stayed 3 nights in Jul 2018

10/10 Excellent

Allie , England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jewel in Krakow
This hotel is arguably the best hotel we have ever stayed in. The rooms were beautiful and there were so many nice little touches such as whiskey and vodka decanters , fresh fruit and drinks in the mini bar . The breakfast buffet was extensive and beautifully presented. From the moment we entered the hotel everybody wanted to help and go the extra mile to make our stay enjoyable. A great location Walking distance of everything. Slawek was especially helpful my husband asked him if he would put fresh roses in my room as it was my birthday they were beautiful. Slawek was absolute charming he made our stay special. All the staff at Kanonicza 22 are a credit to this hotel . we both had a great time at the Kanonicza 22 which exceeded our expectations. We will definitely be coming back .
Stayed 2 nights in Mar 2018
Response from Patryk Lekszton on 21 Mar 2018
Thank you very much for you kind review, we hope that if you decide to visit Krakow again we will have chance to show you we can only improve ! Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place!!!
We stayed 3 nigts there (a family of 4). The place is beautiful. The room was awesome! Not only the decoration, but also the comfort + Nespresso and tea + water + etc.... The staff was super friendly and helpful, specially Slavek who took care of us and our breakfast ( delicious breakfast, with great and 'different' variety), with dedication and kindness. Also Patrick was very helpful and kind, since we made the reservation and answering every question regarding the info that we needed before arriving to Krakow. We would definitely go there again. We didn't want to leave! Highly recommended
Stayed 3 nights in Mar 2018
Response from Patryk Lekszton on 15 Mar 2018
Thank You very much we always appreciate feedback from our guests, i hope that if you ever decide to visit Cracow and maybe :) our Hotel again we can make your visit a memorable moment again ! Kind regards

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel in Cracow, Poland
I must say, this hotel is first class in every respect, full of old world European class and charm, and I recommend it without hesitation. The location is right on the edge of the old town in Krakow, within 100 feet of the most famous landmark in the city, Wawel castle and is on a quiet side street. The staff at the hotel was wonderful (special thanks to Kinga), all of them speak excellent English and they absolutely wanted us to enjoy our stay there. The manager, Greg, showed us our suite, and he gave us his mobile phone number and said to call any time if we needed his services. The suite was huge, about 700 sq feet and beautifully decorated. All of the furniture and accessories were high quality. There were decanters of whiskey and vodka and these were free of charge along with the contents of the minibar and a large bowl of fresh fruit. The breakfast, also included the room cost, was great. A basket of fresh baked, homemade rolls, any type of eggs you wanted as well all the usual breakfast things including freshly squeezed juice. The bed was very comfortable and the shower and bath tub are both large and comfortable. The restaurant that belongs to the hotel is also first class, excellent food and a nice wine list. I have stayed in hotels all over the world in the last 50 years and this one was the best. The hotel only has 3 suites, on on each floor above the restaurant in a 14th century building. Spoil yourself and book a suite here, you'll be glad you did.
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the Nicest Places I've Ever Stayed
My stay here was wonderful in every way.

10/10 Excellent

Robroy, Belfast - NI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly superb!!!!!
Excellent does & will not do this accommodation justice... Absolutely 5*+++ & everything of the very highest standard... certainly the best I've ever experienced during my travels. From airport arrival pick-up, through to the morning of departure, nothing, & I mean nothing, was too much trouble from Magda and her staff with special praise given to Karina who presented superb breakfasts each morning to a 'Michelin' standard. In addition, Magda arranged all our trips and our driver Zemek again was certainly 'top drawer'

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinary Property
We have stayed in hotels all over the world and this was one of the most extraordinary properties in terms of the historic and beautifully renovated building, rooms, and location. We stayed in the first floor apartment. The service was impeccable. And a great small restaurant.

10/10 Excellent

nigel, s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valentines weekend
Took my partner for her first time to Krakow and she loved it The hotel was shear luxury and the position ideal for the main square and castle area. Would definitely recommend it

10/10 Excellent

sonia, england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in Royal Apartment three nights Feb 2016
Loved our apartment, clean, comfortable and unique, great atmosphere! Bathroom huge including bath and tv. All the staff made us feel so welcome, nothing too much trouble, served breakfast in our apartment. Dined in their restaurant, lovely food, great service, celebrated our wedding anniversary, they gave us champagne!

10/10 Excellent

Kay, Scottish Borders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost Perfect
This hotel is absolutely beautiful and in a wonderful location, it can't be faulted. My only complaint is, that having read many reviews before booking, we expected better service. The dining was good, but we felt that once we'd arrived and been shown to our room, we were just left to get on with it: teabags used weren't replaced, we had to ask for refills of water etc. Small things but easily done. Made a fabulous place less than perfect, when it so easily could have been.

10/10 Excellent

Bill & Anna, London & Brighton, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful hotel in every respect
This is an amazingly good hotel. Every detail has been carefully thought about & provided. The room is excellent & large and beautifully furnished with every possible amenity (inc espresso machine, free mini-bar & drinks tray). The bathroom is huge & comfortable,. linen is top rate,.. and so on. Truly a 6 star experience. The breakfasts & food are excellent too & the staff are all helpful & charming. The location of the hotel is perfect as well,. situated in a lovely street near to the castle & in the old town. There is nothing not to like about this hotel! We will certainly be returning.

10/10 Excellent

Stephen, Keele UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING!
AMAZING! This boutique hotel comprises three out of this world suites, all completely different. That on the top floor has an opening roof with great views and a hot tub. Ideally located right next to the castle and around the corner from excellent shops and tram stop. Breakfast is served in the restaurant downstairs, and the choice is very good. The lunch and dinner menu is also very good. Staff are attentive and go out of their way to be helpful. Highly recommended - check out their website for more pictures; it won't disappoint! Note: As this is a boutique hotel there isn't 24 hour room or concierge service, but the rooms come with Nespresso-type coffee makers, tea and tea pots, fresh fruit and a mini-bar sticked with water and soft drinks/juices.

10/10 Excellent

Alexander, Moscow, Russia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travel in time
It was a one-night stay by the way from Moscow to Vienna, and it was initially planned like just a place to sleep in for few hours before going forward. After appearing in the hotel we realized we'd like to stay for another day, simply to live in a hotel (to my regret we couldn't do it, as the trip schedule was quite strict). It was like you were transferred from the 21st century vehicle to the old Europe of 16-17th century, with all those chevalier-style rooms and furniture, original wall paintings of the 16th century. Friendly staff, tasty food, location in 50 m off the Castle - all this makes a place the "must-live-there"

10/10 Excellent

travis, dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience.
Wonderful hotel with excellent service. Makes you feel very special in a great location of Kraków.

6/10 Okay

steinar

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Overnattingsstedet var veldig bra hyggelige personal veldig koselige vi hadde 3 netter vi fikk ikke nye hånkler i oppholdet å ingen som var å vasket eller gjore noe renhold på de dagene å det var et fantastisk fint bobble bad på tak terasen som vi nesten ikke fikk brukt det var en forferdelig lukkt annde dagen så vi torte ikke å bruke det mere en en dag dette er ikke bra til å væreet 5 stjerners hotell vill nok ikke tilbake mvh Steinar
Stayed 3 nights in Aug 2023

10/10 Excellent

Cristina

Stayed 1 night in Dec 2021

10/10 Excellent

Tord

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
l'emplacement dans la ville est unique la chambre suite royale est une vrai machine à remonter le temps!!! à découvrir absolument ! le personnel est exceptionnel d'attention et de gentillesse!
Stayed 5 nights in Nov 2019
Response from Patryk Leksztoń on 21 Nov 2019
Thank you very much for a kind review, we hope to see you again !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Patryk on 22 Jul 2019
Thank You

8/10 Good

Hans Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, food and suite!
A much smaller hotel than expected, but it was a positive surprise! Friendly staff. The food was great, both breakfast and dinner. The location was great for us who wanted to be near attractions/museums etc. One minus is that the jacuzzi was closed because of rain prior to our visit. They did not open even though we had beautiful summer weather. Also there was a distinct smell outside our door that came from the kitchen downstairs. Over all a very good stay!!
Stayed 3 nights in May 2019
Response from Patryk on 22 Jul 2019
Thank you very much for a kind review, please let me apologize for the Jacuzzi incovienience ! as an apology if you ever decide to come back to Poland please let us host your dinner we would be more than obligated to do so as you were not able to fully experience our hospitality ! Best regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Asetti uuden standardin täydelliselle aamiaiselle.
Stayed 3 nights in Feb 2019
Response from Katarzyna on 8 Mar 2019
Thank you for your kind words,please come again soon.