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The Bonerowski Palace Boutique Hotel

5.0 star property
Luxury Kraków hotel connected to a shopping centre, steps from Main Market Square

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Interior detail
Property video
Breakfast, lunch and dinner served
Deluxe Studio
Lobby sitting area
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Pet-friendly

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Room options

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Showing 6 of 6 rooms

View all photos for Deluxe Studio

Deluxe Studio

Deluxe Studio

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Luxury Apartment

Luxury Apartment

Luxury Apartment

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 100 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Apartment, City View

1 bedroom, premium bedding, pillow-top beds, minibar

Luxury Apartment, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 100 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room

1 bedroom, premium bedding, pillow-top beds, minibar

Superior Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 45 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 55 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Apartment, Balcony, City View

Luxury Apartment, Balcony, City View | City view

Luxury Apartment, Balcony, City View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 100 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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Exterior

Best Western Plus Krakow Old Town

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About the area

Map
Rynek Glowny 42/ul. Swietego Jana 1, Kraków, Lesser Poland, 31-031

What's nearby

  • Main Market Square - 1 min walk - 0.0 km
  • Royal Road - 1 min walk - 0.0 km
  • St. Mary's Basilica - 2 min walk - 0.2 km
  • Galeria Krakówska - 8 min walk - 0.7 km
  • Wawel Castle - 14 min walk - 1.2 km

Getting around

  • Kurdwanów P+R Station - 9 min drive
  • Kraków Główny Station - 20 min walk
  • Kraków (KRK-John Paul II - Balice) - 26 min drive

Restaurants

  • ‪Staropolska Karczma - ‬1 min walk
  • ‪Costa Coffee - ‬1 min walk
  • ‪Restauracja Pod Gruszką - ‬1 min walk
  • ‪Kompania Kuflowa Sukiennice - ‬1 min walk
  • ‪Międzymiastowa - ‬1 min walk

About this property

The Bonerowski Palace Boutique Hotel

Luxury boutique hotel near Main Market Square
Located close to Cloth Hall and St. Mary's Basilica, The Bonerowski Palace Boutique Hotel provides a corner/local shop, shopping on-site and a coffee shop/cafe. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a body scrub, a body treatment or a massage. The on-site restaurant, Bonerowska, offers breakfast, lunch and dinner. In addition to a garden and a library, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
Additional perks include:
  • Limo/town car service, cooked-to-order breakfast (surcharge) and express check-out
  • Express check-in, babysitting (surcharge) and a porter/bellboy
  • Smoke-free property, pet-sitting services and concierge services
  • Guest reviews give top marks for the helpful staff and location
Room features
All guest rooms are individually furnished, and have comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and bathrobes.
Extra amenities include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with designer toiletries and shower/bath combinations
  • 50-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, mini fridges and electric kettles

Languages

English, German, Italian, Polish, Russian, Ukranian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (PLN 150 per day)
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11 AM for a fee: PLN 140 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bonerowska

Things to do

  • Library
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Body scrubs
  • In-room massages
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls and pet-sitting services are available

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 200.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PLN 1000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately PLN 140 per person
  • Airport shuttle fee: PLN 130 per vehicle (one-way, maximum occupancy 2)
  • Nearby parking fee: PLN 150 per day (2297 ft away)
  • Rollaway bed fee: PLN 200.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Bonerowski
Bonerowski Palace
Bonerowski Palace Hotel
Bonerowski Palace Hotel Krakow
Bonerowski Palace Krakow
Palace Bonerowski
Palac Bonerowski Hotel Krakow
Palac Bonerowski Krakow
The Bonerowski Palace Hotel Krakow
Palac Bonerowski Krakow
Bonerowski Palace Hotel Krakow
Bonerowski Palace Hotel
Bonerowski Palace Krakow
Hotel Bonerowski Palace Krakow
Krakow Bonerowski Palace Hotel
Hotel Bonerowski Palace
Bonerowski Palace
The Bonerowski Hotel Krakow
The Bonerowski Palace Boutique Hotel Hotel
The Bonerowski Palace Boutique Hotel Kraków
The Bonerowski Palace Boutique Hotel Hotel Kraków

Frequently asked questions

Is The Bonerowski Palace Boutique Hotel pet-friendly?

Yes, cats and dogs are allowed at this property.

What time is check-in at The Bonerowski Palace Boutique Hotel?

Check-in start time: 3 PM; check-in end time: 2:00 AM.

What time is check-out at The Bonerowski Palace Boutique Hotel?

Checkout is at noon.

Does The Bonerowski Palace Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 130 per vehicle applies.

Where is The Bonerowski Palace Boutique Hotel located?

This family-friendly Kraków hotel is located in the historical district, steps away from Main Market Square, Royal Road and Cloth Hall. St. Mary's Basilica and Galeria Krakówska are also within 15 minutes. Kraków Główny Station is 20 minutes by foot.

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The Bonerowski Palace Boutique Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 375 out of 483 reviews
Rating 8 - Good. 73 out of 483 reviews
Rating 6 - Okay. 18 out of 483 reviews
Rating 4 - Poor. 12 out of 483 reviews
Rating 2 - Terrible. 5 out of 483 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond. Every detail every question answered. They followed up with us throughout our stay and we will definitely be returning hopefully to that same presidential suite with the balcony. The Bonerowski made us the happiest couple while in Krakow with their sincere hospitality. Everyone there should get a raise. Love it.
Stayed 4 nights in Apr 2025

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location.
Stayed 4 nights in Apr 2025

10/10 Excellent

Granville

Liked: Cleanliness, staff & service, property conditions & facilities
Terrific room at a very reasonable rate with first rate, friendly staff and perfect location right on the city square.
Stayed 3 nights in Dec 2024

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room, friendly staff and the absolute best location!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the castle/Palace like feeling at the hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alina

Liked: Staff & service, property conditions & facilities, room comfort
Our stay at the hotel was great. Very friendly front desk staff. Overall, very good experience.
Stayed 2 nights in Oct 2024

10/10 Excellent

krystyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and quiet. Pleasant staff too. Would stay again!
Stayed 1 night in Jun 2024

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service Beautiful rooms View of the main square
Stayed 3 nights in Mar 2024

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location big beautiful rooms balcony
Stayed 2 nights in Jul 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was really nice
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, massive room and great facilities. Staff were helpful and nice throughout.
Stayed 4 nights in Aug 2024

10/10 Excellent

Panagiotis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location and we really appreciated the room upgrade.
Stayed 4 nights in Mar 2024

10/10 Excellent

Allicia Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel with an excellent, helpful staff. Top notch location and a comfy bed. Would definitely stay here again!
Stayed 4 nights in Oct 2023

10/10 Excellent

Saad, Southborough

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location and staff goes out of their way to help you.
Stayed 2 nights in Jul 2022

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Wonderful hotel, lovely staff and great food. Superb !!
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great but quirky

Liked the hotel a lot but the room was quirky We had the top floor apt as it had a desired king bed. Unfortunately that meant only 1 tiny window and much of the 1000 ft2 was below 6 ft head height The kitchen is beautiful but other than the fridge it is in operable. But the location is perfect and the staff super helpful. Id go for 2nd floor rooms next time
Stayed 3 nights in Dec 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing.

Presidential Apartment overlooking the square. BEAUTIFUL room. Fantastic service. Got us tickets to Aushwitz when they were sold out for the month. I wouldn’t stay anywhere else in Krakow.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely anniversary stay

Wonderful staff in this classic old hotel on the square. Walking distance to everything and a team ready to help with dinner reservations, transport and sights. Good food in the restaurant too - especially the pistachio burrata.
Entry and restaurant
Typical room
Stayed 2 nights in Jun 2023

10/10 Excellent

david

Liked: Amenities
Perfect position on the square
Stayed 3 nights in May 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property, right on the square. The staff were excellent, and couldn’t have been more professional and efficient. We had a wonderful stay, thank you!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel in a great location

We had a lovely stay at the Bonerowski Palace hotel. It is very comfortable and the rooms are huge and very clean and in good order. The position next to the main square is also excellent for seeing all attractions in the centre of Krakow.
Stayed 3 nights in Dec 2022

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff very friendly and resposive. Room was comfortable and interesting. Clean, in good condition, but definitely old world, which given the location works. I would stay here again.
Stayed 1 night in Sep 2023

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel with courteous and friendly staff with good English. Great breakfast. Amazing decor including mult-floor chandelier and richly decorated rooms. Perfect location for the Christmas markets in the square. Clean and tidy too.
Stayed 2 nights in Nov 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant stay, great breakfasts.

A beautiful hotel in an excellent location. Breakfasts were fabulous, as was the evening meal that we ate there. All staff were friendly and attentive. Disappointed that our room did not look over the square. Also Disappointed to be told that it was not possible to reserve an outside table for dinner, then to arrive and see that the tanle next to us had a reserved sign.
Stayed 3 nights in Mar 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just had a wonderful stay! You cannot beat the location as it is right on the square and we loved the old world charm of the Hotel. The room was large and grand. The staff were so nice and very helpful in pre planning our trip (tours, transport & Restaurant reservations). Also loved the 2 Americano’s each morning and the Prosecco at their outdoor Cafe!