"Whole hotel looks like it was good 20 years ago and someone just forgot to do anything with it since. We booked a non smoking room but when we entered the room the smoke was so heavy I could taste it and there were burn marks all over the carpet. We asked to be moved and got a new room which smellt like a mixture of smoke and peppermint airfreshener to hide it. At least in
this room it was still manageable.
Stains in the carpet but bedlinnen and bathroom were clean.
Personell was friendly...
"A quiet hotel with a nice onsen on the balcony overlooking the river. Simple alkaline waters, not too hot, elaborate dinners and breakfast with nice sea and river fish dishes, good wifi. Comfortable rooms in a modern building. "
"The property provided free pickup from kumanoshi train station (reservation in advance). The breakfast is excellent. Hot bath with jacuzzi is only open till 24:00."
"Tried to check out and could not as they did not have staff to take payment. Had to leave to make it to bus in order to catch my train and flight. Has to go to extraordinary lengths to pay them after. Also extremely overpriced for this hotel, would never come back."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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"We had a very good night Sansuikan Kawayu Matsuya. They share hot springs and the restaurant with a nearby hotel. Hot springs are the absolute standout: fantastic! Food is good and plentiful. Our room had a brilliant view. All the rest is okay, although the exterior of the building is not nice."
"the place is an island on it's own and looks like a James Bond villain base from the outside. Inside it's got so many baths and just cool areas to explore. The room itself is comfortable and there's even a little convenience store near the front desk so you can get room snacks easily. I picked up some of the pickled plum udon noodles to cook at home and they were delicious!
Meals are a little crowded as they're buffet style but the food itself is amazing and so many different things to try.
I recommend coming here at least once and staying two nights if you can."
"Exceptionally kind and helpful staff. The set breakfast was a standout—grilled fish with a beautiful spread of side dishes. Clean and relaxing onsen with both indoor and outdoor options. Room was comfortable and had a lovely view of the bay. Bonus: separate toilet and bath/shower setup, which was convenient."
"A quiet hotel with a nice onsen on the balcony overlooking the river. Simple alkaline waters, not too hot, elaborate dinners and breakfast with nice sea and river fish dishes, good wifi. Comfortable rooms in a modern building. "
"I am so happy I found Hotel New Palace. The rooms are clean and large, staff is gracious, breakfast is really good. The onsen is a bonus. So nice for a relaxing soak every evening. I would definitely recommend this hotel and will stay here in the future if I return to Shingu. "
If I need to cancel my hotel reservation in Kumano, will I receive a refund?
Yes! The majority of hotel bookings are refundable provided that you cancel before the hotel’s cancellation deadline, which is often 24 or 48 hours before your scheduled arrival. If your reservation is non-refundable, it may still be possible to cancel it and be given a refund within a 24-hour period of booking. Filter your search by fully refundable to find flexible hotel deals in Kumano.
Resort Kumano Club is a top spa hotel featuring a bar and a restaurant. Treat yourself to a facial, body wrap or massage at the on-site spa. See all spa hotels in Kumano.
What is staying in Kumano like?
Visitors can enjoy all that Kumano has to offer, including the mountain views, cafés and seaside. Tourists can also enjoy so much more including its temples. In Kumano, there are 16 hotels and other accommodation options to choose from. Find out more about Kumano.
If you want to venture outside the area, hop aboard a train at Kumanoshi Station. If you want to venture out around the area, you may want a rental car in Kumano for your journey.
What's the seasonal weather like in Kumano?
The hottest months are usually August and July, with an average temperature of 24°C, while the coldest months are January and February, with an average of 8°C. The rainiest months in Kumano are September, October, June and July, with each month seeing an average of 388 mm of rainfall.
