La Merced Hotels

"Everything perfect"

"Outstanding hotel, we stayed going to and coming back from the Galapagos."

"Staff was able to locate a camera remote that I mistakenly left in the room and held it for me for my return visit. "

"Very friendly and welcoming. The stuff are doing everything to confort you. A true service you can expect from a Hotel. The price was significantly lower than other hotels at the same level. I believe it was because of the ongoing construction but we didn't see or hear anything construction related. "

"The location was great. The staff were all very helpful. The room was nice and had an excellent view of the city. The breakfast was very good. I would definitely stay there again if I am ever back in Quito. It was perfect for what we needed. "

"Excellent staff, excellent breakfast and excellent room with great view. Would come back without thinking about it…"

"The location is convenient with the shuttle service. Rooms are great and clean."

"The stay was excellent."

"Camila, the young lady at the front desk in the lobby, is absolutely amazing and truly outstanding. From the moment I arrived, she demonstrated exceptional customer service, professionalism, and a warm, welcoming attitude. She handled everything with confidence and genuine care, making my experience at the hotel even better. She has incredible potential and clearly goes above and beyond in her role. I strongly believe she should be considered for a higher position. Team members like Camila are a true asset to your hotel."