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Reviews of Four Points by Sheraton Lahore

3.5 out of 5
Four Points by Sheraton Lahore
25 Egerton Road, Lahore, Punjab

Reviews

7.0

Good

Rating 10 - Excellent. 6 out of 19 reviews" "
Rating 8 - Good. 3 out of 19 reviews" "
Rating 6 - Okay. 6 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 3 out of 19 reviews" "

6.6/10

Cleanliness

6.6/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

SYED ALI

Stayed 1 night in Dec 2023

10/10 Excellent

Rizwana

Travelled with family, Travelled with family and small children
Stayed 3 nights in Dec 2023

10/10 Excellent

Taseer

Liked: Cleanliness, staff & service, property conditions & facilities
Best service in Lahore
Stayed 1 night in Jul 2023

6/10 Okay

Anwaar

Stayed 1 night in Jun 2022

4/10 Poor

Waqar

Disliked: Staff & service, property conditions & facilities, room comfort
Extremely bad service
The staff was okay however after checking I kept calling regarding the a/c which never got fixed. The room was extremely hot, tried several times but air-condition never threw cold air, just fan. The staff kept telling 10 minutes every time I called. Plus I called house keeping to change the bedsheets and I was charged Rs 2500 for it. Overall it wasn't a pleasant experience, I kept sweating through out my stay and the aircondtion was never fixed. I will never ever stay at this location or recommend anyone of my family or friends to stay there either
Stayed 2 nights in Feb 2022

2/10 Terrible

Hameed

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really very bad stay and room conditions is very bad and samliy
Stayed 3 nights in Nov 2021

6/10 Okay

MUHAMMAD

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I did not enjoy my trip at the very begning i was told on my check in the package i been offered was totally different been told to hotel management that was very disappointing food quality was not good make my tumy upset i am over disappointed in my stay i will not book that hotel again
Stayed 6 nights in Nov 2021

10/10 Excellent

Munir Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
its a good service
Stayed 1 night in Nov 2021

8/10 Good

SAAD

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 4 nights in Sep 2021

10/10 Excellent

Talha

Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Disliked: Staff & service
This hotel made a huge unauthorized transaction with my card info. They stated I would be charged a $50 security deposit only to charge my card nearly $800 for no reason. This hotel is extremely corrupt and I will be taking action against this unauthorized charge. Sheraton should be ashamed of this management. They refused to offer a refund of my money saying it had to be days later when it’s already posted to my account. I am STILL waiting on my refund and I have not heard anything yet. DO NOT STAY HERE OR GIVE THE FRONT DESK YOUR CARD INFO. I’d you stay here, give them a limited pre-paid card with only $60 on it for the deposit. They are thieves. You’re better off not giving them access to your accounts.
Stayed 14 nights in May 2021

6/10 Okay

M ASIF

Business traveller
I have booked several hotels via hotels.com and this is first time this hotel refused breakfast which is already included in my booking but later they offered me BF as a favor... however its already included in my booking. Later my bank link was down so i paid cash with an understanding to refund at the time of check out n i will pay via credit card but again hesitation.
Stayed 1 night in Mar 2021

8/10 Good

Muhammad

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Was an okay stay
It was all good just the room was not big enough and maybe get the tub water cleaned
Stayed 2 nights in Oct 2020

6/10 Okay

Verified traveller

Stayed 4 nights in Feb 2020

8/10 Good

Babar

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jan 2020

10/10 Excellent

BYOUNG CHUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋아요
좋습니다
Stayed 7 nights in Jun 2022

6/10 Okay

VIVIANE

Travelled with family
Liked: Staff & service
Gostei da localização do hotel, é bem favorável para ir para todos os principais pontos da cidade, seja de uber, ou até mesmo a pé. Hotel com uma boa segurança , com staff bem eficiente. Achei o café da manhã com poucas opções para o padrão Sheraton, principalmente para quem vem de outros países e não possuem o habito da alimentação tradicional. Limpeza deixa um pouco a desejar. Acredito que o hotel precisa passar por reformas.
Stayed 9 nights in Jan 2022

2/10 Terrible

olga

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Très mauvais. Le personnel de mauvaise foi, chambre pas propre, la salle de bain bouchée, air conditionné ne fonctionnait pas. Linge de salle de bain pas changé. Piscine pas propre.
Stayed 5 nights in Dec 2021

10/10 Excellent

サミー, 日本

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
2点ほど　相合の食い違いがあったが　(例えば　チェックインの時間や食事の有り無しに対して) 心良く対処していただきました
Stayed 18 nights in Sep 2020