Lake Carmel Hotels

"We found a bug in our bed. Using Google image it was identified as a bed bug. We went to the front desk and they relocated us to a different floor and upgraded us to a suite. It left us uneasy but we were happy the staff took us seriously. "

"Best staff! Room was great especially if you bring your dog!"

"Second time staying at this hotel and second great experience. Clean, comfortable, easy parking, and good location right off the highway. "

"Wonderful, quiet stay! "

"I think this hotel's focus is more on events planned in their event spaces than on the actual guests that are staying in the rooms on the property. We called the restaurant onsite to ask questions/request room service but they hung up the phone on us twice. Requested the free shuttle service to the train station 5 minutes away and the staff responded as if they had no idea what I was talking about. Free shuttle available is listed as part of their amenities both on their website and on their listing on Expedia. They did eventually, begrudgingly offer to arrange a shuttle for us but since we were not guaranteed a return shuttle on the way back to the hotel we decided not to take them up on their offer. The room was clean. The breakfast buffet was minimal. The location was good, safe and suited our needs."

"Hotel was clean and well cared for. Beds and pillows not great. Breakfast was really good"

"Bed is broken and was told they couldn’t move my room. Door didn’t have second security lock as that was also broken. "

"Great location "

"Clean room; very small bathroom"