Pound Ridge Holidays

Everything was perfect check in, room and amenities

Great hotel, great location

Staff and room size were fantastic. Shower did drain very slowly.

Tropical vibes in an urban setting with great location!

First time staying at The Renwick. Found on Expedia and selected because of the neighborhood (we like midtown east), the cost (affordable on dates when our regular hotels were priced out of site) and favorable reviews. Couldn’t have been happier. The staff was incredibly friendly and helpful (more on that below). The room was right sized, well-appointed and very clean. The AC was effective and quiet. Every review has to have one negative… the included morning coffee wasn’t great but there’s a cafe right next door to fix that issue. The staff; two examples - when I returned from next door with two coffees, Jose was mopping the floor in front of the elevators. He saw me coming and stopped mopping so he could hold the elevator for me. So kind. On our way out, another staff member (sorry I didn’t get his name) engaged us in conversation. We told him we were heading out for breakfast and told him where we were planning to go. He said that was nice but suggested an alternative and then walked up 40th street with us to point us in the right direction. So helpful and his suggestion turned out to be perfect for us. Every staff member greeted us when we saw them and not some perfunctory “hi.” Highly recommend The Renwick.