Hotel Guide - Lake Okeechobee hotels in , United States of America.

"The hot tub was great "

"Parking was plenty and secure, there were many good restaurants nearby. Rooms were clean and staff friendly. Watch out for the parking lot speed bumps though, very high for a low slung car."

"Rooms are absolutely beautiful and very clean. The staff was super sweet and very helpful. If you go, you have to eat in the steakhouse. The food is absolutely amazing, high-quality and low price. If you don’t gamble, don’t go. Went on a Friday night and they didn’t have bingo. Bowling was fun, but once we were done losing out budget on the one armed bandits,there was nothing to do. It is very smoky, even though there is a separate room for non-smokers. The Friday night “live music“ was a total hot mess. They couldn’t get the music working right, they just about blew our drums out with the high pitch squeal. It was a nice place to visit, but we won’t be going back."

"The room was clean, it was a good place to stay the night!"

"Excellent location and nice, modern hotel."

"Very well organized front desk with courteous staff"

"Poor Service for Reception Manager TYLER– voco Sandpiper All-Inclusive Resort (IHG) My experience at voco Sandpiper All-Inclusive Resort was significantly impacted by a serious service failure at the reception level. At the time of check-in, I was explicitly approved by an assistant manager - Mckenzie- after Olivia completed the checkin process after 45min waiting time- that parking fees would be complimentary and therefore were not presented, signed, or authorized by me at any point. This was a clear agreement and formed part of my decision to proceed with the stay. Despite this, Reception Manager Kyle later at the checking out process, attempted to enforce parking charges that were never disclosed, acknowledged, or approved at check-in. More concerning was the lack of accountability and unwillingness to honor the commitment made by his own team. This reflects a breakdown in internal communication and a disregard for basic customer service standards. He didnt even try to deescalate the situation or checking the cameras for reassurance that his customers were RIGHT. Charging guests for services that were previously confirmed as complimentary—and without documented consent is unacceptable. It undermines trust and raises concerns about transparency in billing practices. As a Director of Customer Service for more than 10 years, I strongly urge management to review this incident, ensure proper staff alignment, and honor all commitments made to guests at check-in. "

"Yes"

"Everything was pleasant "