Las Mercedes Holidays

Stayed here once again after 30 years . Excellent value for money and quality of accommodation

This was our second stay at the hotel and we would definitely recommend it! The staff are all fantastic, friendly and so helpful from the reception desk to the bars and the entertainment team work so hard, the kids all adore them (our child had talked about them since our last visit and was so happy that they remembered her!) Rooms are a really good size, clean and well equipped. The only area for improvement is the buffet. The food they serve is really good, however, we often found it labelled incorrectly and it would be amazing if more dairy free options were available as there were days when there was very little choice and never any suitable desserts. Other than that, everything is fantastic!

The staff at The Gran Taoro were amazing. Special thanks to Marta, Alberto, Carla and the delightful Marina for making our stay so comfortable and memorable. We will surely come back!

Excellent location in the heart of La Laguna. Easily walkable to restaurants, shops, bus station. Paid parking lot one block away. The kitchen has sink, refrigerator, utensils, microwave, coffee maker, and hot pot. No stove or oven but I didn't need them. Staff was responsive via Whatsapp with logistics and helpful with recommendations too. Beautiful, peaceful, shared jardin. I would definitely stay here again.

Lovely clean hotel with friendly staff. Asked for an iron board and kettle and was brought to room straight away. So much choice for Breakfast and the freshly squeezed orange juice was amazing