Launde Hotels

"Yes it was"

"Ample parking, friendly reception staff, a very dated hotel, disabled stairlift out of action between reception and bar / restaurant area. Room 109, 24” TV, remote control battery cover gaffer taped up, pixelated picture, reception notified, they changed the co-ax cable and handset, but no real improvement in picture quality. Bedside light did not work, bulb replaced by staff, still didn’t work, so given a freestanding bedside light. Bathroom radiator didn’t work, and couldn’t be turned on, both sink and bath plugs, rubber type, discoloured, as pop up wastes were missing, bathroom extractor fan covered in dust. Restaurant staff overworked, 1 member of staff, trying to setup for a business function as well as trying to keep up with refilling cooked breakfast items. Tablecloths not changed when table had been reset, baked bean sauce stains on the tablecloth. and napkins missing from the table. Definitely wouldn’t return."

"Yes a very pleasant stay"

"Great secure parking. Staff were friendly abd room was spotless. Good selection of tea / coffee / biscuits. Window a little worse for wear! But had a good nights sleep. Brekafast was good but the granola was all stuck together in one lump in the container and some products slow to be replenished. All in all Good value for the money it must be said."

"Very good"

"Great room, lovely staff, great bar and restaurant "

"The rooms are varied. The dog friendly rooms are not great, but at least you can bring your dog. The suite we had (when we didn’t bring the dog) was characterful and a good size but the bathrooms need an update. I’m not sure if this is the case across the hotel. The lady in reception is lovely, but if she isn’t there it can be hard to get help to check in. A lot of the staff are pretty grumpy and not very helpful. "

"Great breakfast and very charming staff"

"Brilliant place"