Leeds Hotel Guide - Leeds Trinity University hotels in Leeds, United Kingdom.

"Staff was so polite and well trained "

"Staff were very friendly and helpful. Reception was efficient and informative. Good selection for breakfast, and evening meal. "

"lovely room enjoyed breakfast "

"Friendly and helpful staff. Very clean, smart room. Comfy beds. Good facilities, very good breakfast. Excellent value. Hotel looking very good after refurbishment. Large (free) carpark. Have stayed a number of times over the last two years. All good."

"Room was very clean, warm and tidy. Front desk staff were helpful. Evening meal was excellent, we had roast dinner. Only slight negatives ; pillows were lumpy and the bathroom tiling & bath seal could have done with slight attention. But they did not affect our stay."

"Had a amazing weekend "

"Absolutely worst hotel experience I have ever had. I was put in room #1 which is right next to the door to the reception as well as the stairwell. The room has _zero_ sound insulation so every time someone exited or entered the reception area, the door would slam shut. The room vibrated with every slam. Additionally, you heard every stomp of feet on the staircase. I checked out at 3:15am because it was a waste of time to stay any longer."

"We stayed here due to an early morning flight , would recommend. We had a lovely meal and drinks . Room very clean and staff excellent. "

"Terrible communication before arrival led to delayed check in and was the cause of great frustration after a long drive. No understanding or apology from the property management, completely opposite response from hotels.com who did their best to resolve the issue and were very understanding. Entering the property we discovered a loudly beeping smoke alarm which we had to take down and remove the battery to stop the annoying sound. The property needs some maintenance, a broken cupboard door in the kitchen, the shower hose leaks. The shower is poor quality and has very low pressure and the cubicle is small for what is quite a spacious property. No lamp shade on the ceiling light in the main bedroom and no bedside lights. Poorly equipped with crockery and cutlery. The property has potential to be a very pleasant place to stay but clearly the management show little interest in maintaining it to a high standard. The pictures and description flatter to deceive. The overall attitude of the property management was unacceptable."