Leona Vicario Holidays

I was very disappointed that the beach was entirely unusable due to an overwhelming amount of smelly seaweed. This caused the pool deck to be overcrowded and hard to find a pool chair if you didn’t stake one out early in the morning. The food was amazing!

Resort strengths: Excellent staff, food variety and quality is top notch, entertainment is great and the beach is beautiful with plenty of spots to chill around. What can be improved: Quality of finishing in rooms and aisles needs work, few new employees learning the ropes of hospitality service, cafe has a long line usually.

The Good:The resort and rooms are absolutely stunning with a true 5-star aesthetic. The property is visually beautiful and well-maintained. The Not-So-Good: Kid-Friendliness: A huge miss for parents. Pool service (food/drinks) doesn’t start until 11:00 AM. We were there by 9:00 AM, and by the time food arrived, the kids were hangry. Even towels and water are DIY until 11:00 AM. Dining: Food quality was "meh" at best. On the all-inclusive plan, drinks were watered down, though tipping generously helped. Arrival Logistics: Check-in was slow and frustrating; staff seemed indifferent to restless kids after a long flight. Transfers: The paid "private" airport transfer was disappointing. It functioned like a shuttle rather than an assigned driver, leading to more unnecessary waiting. Verdict: Beautiful resort, but the service logistics and rigid hours made it difficult for families with young children

Everything was fine more or less. Liked the place service needs to improve

This property is very large with the potential of lots of people as was the case last week. Apparently Easter week is Passover so there was a party of about 1500 Jewish families there for over a week to celebrate they booked an entire section of the resort and restaurants were not available to us and they were loud late and rude Do not go here during that time of year my understanding is that they have a contract for a few more years