Cardiff Hotel Guide - Les Croupiers Casino hotels in Cardiff, United Kingdom.

"It is a cheap hotel. Cheap in every way. A horrible, seedy, dirty, uncared for flea pit. There are no amenities, no bar, no restaurant, not even a vending machine. The internet is touch and go. There is virtually no cold water and the hot is boiling hot, so showering is almost impossible. The rooms are stuffy and airless, the furnishings are broken, old, scratched, stained and greasy, the television was angled to face the window making viewing difficult, and the remote was broken beyond repair or use, the windows are layered with dirt and filth, the lights don’t work, several of the plug sockets didn’t work, the lift feels unsafe and many of the other guests seem to be there to carry out their illegal activities in drug dealing or prostitution. The whole place stank of marijuana. Strangers will try to get into your room in the dead of night and the electronic lock system on the doors continually breaks. The staff don’t care about anything and are in complete agreement with you when you put it to them that the place is a muck hole. The best thing they could do with this place is knock it down. It was a terrible mistake staying here and I couldn’t get out fast enough. Pay more, stay anywhere else. A shop doorway would be nicer, a homeless man I met on coming out said to me ‘it’s horrible that place ain’t it. ‘ I couldn’t agree with him more. "

"Great location and great room"

"Room was nice but the aircon wasn't working in the hotel. Our room was so hot it was uncomfortable and struggled to sleep even with the fan on. We had a late Hyrox on Friday night so checked the website which said we could book a table for dinner up to 10pm with food served until 11pm. Arrived at 9:55pm and were told we couldn't order food unless it was for room service. As our room was so hot, there was no way we could eat there. Ended up walking around Cardiff at 10pm trying to find some dinner which wasn't ideal."

"Hotel was great . Got caught out with the extra charge to use the spa as we thought it was included "

"No towels in the room. Shower had one temp. "

"Unfortunately from arrival it didn’t start well. Prior to arrival we were given a discounted parking code that had expired and was told on arrival that they no longer give codes out despite giving an expired code via email before arrival. Room is dated and needs an upgrade. Bed was very soft and uncomfortable. Cleanliness wasn’t great but we ignored it as we weren’t in the room long. Breakfast was ok, but overall poor and wouldn’t stay again."

"Clean room,clean bathroom and toilet though small shower. Very friendly staff and best breakfast "

"Smooth process for late check in and short stay overnight"

"Room clean but carpet stained and dusty in corners, no soap container so soap was sliding all over the bathroom top so had to keep it on a towel to soak up the water"