Springfield Hotel Guide - Libbie Cass Library hotels in Springfield, United States of America.

"Well maintained, nicely decorated and ticked all of our boxes. I highly recommend staying here."

"I’ve stayed in budget hotels before, but this was on another level entirely. The room clearly hadn’t been properly cleaned in a long time. The floor was full of crumbs, and there was literally a pile of Cheerios sitting under the door to the connecting room. That alone should have been a red flag. It didn’t get better from there. The shower mat looked like something had chewed a hole straight through it. honestly, it looked like a mouse had been at it. Not exactly what you want to see in a place you’re supposed to relax. The sheets were just as bad; old, rough, and so worn they felt like you were sleeping on sandpaper. To top it all off, I got an automated text at 6:01 a.m. asking how my stay was. Who sends that kind of message that early? If anything, it just highlighted how out of touch the place is with basic guest experience. The only positive is the location—it’s convenient. But that’s not nearly enough to make up for everything else. I wouldn’t stay here again under any circumstances. "

"Easy location and parking. Seems that the property is being updated currently, new carpet in the hallway and some of the furniture in our room was new. Beds were comfortable and the room seemed generally clean. Some details of the update in our room we incomplete and the shower caulking showed signs of long term neglect. Staff was friendly and breakfast offerings were good."

"It was a great stay. Friendly staff. Beautiful atmosphere. Clean. Great breakfast includes."

"very nice place Thank you "

"Very comfortable, spacious, clean rooms. "

"The room was very large and clean. There was a lot of empty space, though. They could fit a couch in there to make it more cozy. Bed was comfy and room had a large modern TV and cable. Noise traveled from outside but not too bad. The door was hard to shut all the way and lock without some effort. The heating unit was very loud but worked well. Wish the towels were larger. A decent value compared to other hotels in the area. "

"Clean room "

"I never received a message from the hotel how to check in or enter the building as it was a self check in system. I called and their response was we sent you multiple texts to enter CC information, which I never did. Even on the phone I wasn’t receiving anything while standing outside in the cold. Not sure why this happened but it was unfortunate and I didn’t end up staying. Only until I was 30 minutes on my way home I got the message. They need to do a better follow up for guests so this doesn’t happen again. "