This is a very large, busy and obviously popular hotel with close proximity to the Universal of Limerick. Spacious main floor has extensive seating areas with lounge, bar, restaurant and convention area. Staff was friendly and plentiful. It was very special to find a beautiful plate of chocolate and fruit patisseries on arrival to our room. The restaurant was fine, serving a full hot breakfast, but if you don't get there early enough your yogurt and pastry selection suffers. (Busy place!) They assigned us a wheelchair accessible room which gave me extra space for hanging clothes overnight that didn't dry in the single tiny washer/dryer machine that we had free access to. Bed was older and mattress firm but comfortable enough. Our room was nice and quite (except for other guests' noisy talking in the hallway). After 2 weeks traveling throughout Ireland we wanted to do laundry and had limited time. I was disappointed to find one small washer/dryer machine that staff already had towels going through. I found a seat to park in and wait my turn. Took forever and as I had little enough time, plus unfamiliarity with other area choices, was frustrating. (My cell phone died, limiting my situation greatly). But it was free to use, while the store across parking lot sold the detergent I bought for 5 euros. I would stay here again, the wiser.