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"Pleasant stay"

"Very easy check in and excellent staff. Location is right in town which is perfect if travelling without a vehicle. Room was on the second floor, there is a small elevator which is good to use when hauling luggage on the first and last day, but stairs are wide and not steep if you’re looking to get steps in! Room was a good size - I booked a single room - and had a good sized bathroom. TV and towel rail weren’t working - mentioned to the staff and they moved me to a new room really quickly and with no fuss (12/10 customer service!!). New room had bigger bed too! Breakfast was good, had both made to order and buffet food was OK. Conditions of the hotel overall was fair it is an older building so shows signs of wear and tear. Window in the second room didn’t close tightly but the amazing heavy curtains kept any potential drafts away! There is parking around the hotel, and I believe they have a parking area at the back. It’s very congested and parking spots especially at the front are usually full. Hereford cathedral it’s right across from the hotel (about a min walk) and well worth a visit. There are shopping and restaurants all around with a variety of food available from snacks to good dining. Prices do vary but are not extravagant. Hotel also has a good restaurant."

"Lovely hotel"

"Everything was perfect apart from an electric socket would of been helpful near the mirror"

"Amazing, as always!!! "

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"An excellent hotel for a weekend away. The staff are efficient, friendly, and communicative. The building and grounds are atmospheric and striking. The food is high quality, especially dinner in the main restaurant. Both bars are well run and the staff are flexible. "

"Great stay overall! The apartment was cozy, clean, comfortable, and exactly as described in the listing. Self check in was easy and smooth, the location was convenient. I’d happily stay here again and would recommend it to others.😊"

"Room was spotless and the staff were very helpful and polite. "