Is home.ly - London West End Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at home.ly - London West End Apartments?

This property doesn't offer parking.

What time is check-in at home.ly - London West End Apartments?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM.

Where is home.ly - London West End Apartments located?

Located in London City Centre, this apartment building is within a 5-minute walk of Leicester Square and Piccadilly. Piccadilly Circus and Trafalgar Square are also within 10 minutes. Piccadilly Circus Underground Station and Leicester Square Underground Station are within a 5-minute walk.

home.ly - London West End Apartments Reviews, Deals & Photos 2025

10/10 Excellent

Sasha

9 Aug 2025

Liked: Cleanliness, amenities, property conditions & facilities

Lovely city view, easy transport, walking distance to nice cafes and restaurants

Stayed 3 nights in Jul 2025

10/10 Excellent

Scott

5 Aug 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Great location! We were right in the heart of the action…though (as you’d expect) there was street noise well into the night. We would definitely stay here again.

Stayed 2 nights in Jul 2025

4/10 Poor

Dmitry

16 Sept 2025

Liked: Communication

Disliked: Property conditions & facilities

No soap or shampoo, no hot water - had to tweak the boiler, with internet didn’t work, 4 flights of narrow stairs walk up, loud street noise, stains on bed sheets. Good location

Stayed 3 nights in Sep 2025

10/10 Excellent

Koy

1 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great location, very clean, nice supply of linens, dishes, etc.

Stayed 4 nights in May 2025

8/10 Good

Pamela

27 Apr 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Great location, easy walking distance to sights and transit.

Stayed 7 nights in Apr 2025

6/10 Okay

Daniela

21 Jul 2025

Liked: Property conditions & facilities, communication

Tiene una excelente ubicación si les gustan las zonas con mucho ambiente, aunque hay que considerar que es una zona ruidosa. El apartamento era muy grande y cómodo, el único aspecto negativo era el acceso al edificio ya que estaba algo sucio y eran muchas escaleras para subir al apartamento.

Stayed 3 nights in Jun 2025

6/10 Okay

Lela

16 Jul 2025

The location was great. The bathroom has mould in the shower and on the window sills. The WIFI was unreliable and not available pretty much for the first 3 days.

Stayed 7 nights in Jul 2025

10/10 Excellent

Melina

25 Jun 2025

Liked: Cleanliness, amenities, property conditions & facilities

Great location and comfortable bed. A little delay in cleaning the unit (it was after 3pm and we waited to get in). But overall we enjoyed it. No AC but the fans worked.

Stayed 4 nights in Jun 2025

10/10 Excellent

Patrick

3 Apr 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Great Place to stay. Lots of room and very clean. Just make sure you are able to do stairs and outside noise doesn't bother you.

Stayed 4 nights in Mar 2025

10/10 Excellent

Lynn

11 Apr 2025

Liked: Cleanliness, room comfort, communication

Great apartment!

This is a great apartment situated in the heart of London. The apartment is super and has everything you need for a lovely and comfortable stay. We will definitely return the next time we visit London.

Stayed 3 nights in Apr 2025

6/10 Okay

Martin

25 May 2025

Liked: Cleanliness, property conditions & facilities

Location is on the heart of London... with the same token all the sound from main street are noticed even around 2-3 in the morning.

Stayed 4 nights in May 2025

10/10 Excellent

Simone

9 Apr 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Lage und Ausstattung der Wohnung sehf gut. Vermieter hat sich mehrfach gemeldet und gefragt, ob wir gut angekommen sind und ob alles okay ist. Einfach Top.

Stayed 3 nights in Mar 2025

10/10 Excellent

Elena

25 Feb 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Great location, clean property, warm and comfortable; all white goods are in a good condition; was able to cook and have shower with no issues. Many thanks for an excellent service.

Stayed 2 nights in Feb 2025

10/10 Excellent

Heather

5 Jan 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

In the heart of central London. Lots of activity, very clean, reasonably priced.

Stayed 1 night in Jan 2025

10/10 Excellent

Randolph

28 Mar 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

Excellent location. Convenient to everything.

Stayed 9 nights in Mar 2023

10/10 Excellent

öl

7 Jan 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Wunderbare Ferienwohnung für "Mitten drin" in London sein. Nach dem Musical abends kurze Wege nach Hause. Küche zur Selbstversorgung. Supermarkt gegenüber. Perfekt für unsere 4 köpfige Familie. Vielen Dank!

Stayed 4 nights in Dec 2024

2/10 Terrible

Kristina

23 Jun 2025

Disliked: Room comfort, communication

Terrible

Unfortunately we left after one night and lost all of our money. The bed was horribly uncomfortable. It was also very loud. We live in a major city on a busy street and still found this ridiculously loud late into the night. We were offered no solutions to our problems, so we left and went to a hotel. If they had been willing to offer any assistance we would have stayed. Very disappointing. Don’t waste your money. Both bedside lamps had stickers on bottom saying they had failed inspection. One of them didn’t work, which is why we looked at the bottom.

Stayed 5 nights in Jun 2025

4/10 Poor

Jemma

22 Feb 2025

Liked: Cleanliness, amenities, communication

Disliked: Property conditions & facilities

Sadly the property has ZERO soundproofing and the noise from the road is unbelievable. The apartment is lovely and clean, well equipped and a good size but I would not return due to the noise which went on until around 3am.

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

10 Feb 2022

Liked: Cleanliness, room comfort, communication

Amazing location and good size for family stay

We have an amazing stay in Home.ly. Location is amazing, clean, and condition of the property is well maintained. Customer service is efficient and easy to reach.

Stayed 2 nights in Feb 2022

10/10 Excellent

Payam

31 Aug 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

Great location, clean apartment, every single thing you need to live for few days is provided. It is old building but appartments are upgraded, clean and fully furnished.

Stayed 2 nights in Aug 2023

10/10 Excellent

Regina

25 Jan 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

The location of this property was excellent. It is located right in the center of a very vibrant area and is very walkable. There are numerous restaurant, shopping, and enter entertainment opportunities right at your fingertips. The apartment is comfortably furnished and exceptionally clean.One thing that I would want people to know ahead of time, however, is that there is no elevator in the stairs are very very steep. So if mobility is an issue, you would need to make sure that you were on a lower floor. My daughter, grandson, and I had an excellent weeklong stay and if I am ever in the area again, I will definitely try to book the same location.

Stayed 7 nights in Jan 2025

4/10 Poor

min ju

18 Feb 2025

Disliked: Cleanliness, room comfort, communication

There were so many hairs and unknown hairs on the bedding and pillowcases that we couldn't sleep as it was. (I took pictures but won't post them) We had to buy cellophane tape from a nearby grocery store to remove all the hairs. Even though we booked for 4 people, there was no bedding for the sofa bed, so we had nothing to cover it with. In the 4 nights we stayed, the place was never cleaned.

Stayed 4 nights in Feb 2025

8/10 Good

Jie

8 Apr 2025

Liked: Cleanliness, amenities, property conditions & facilities

The check-in process was a disaster. We didn't receive the necessary information to access the apartment on time and were left waiting outside after multiple unanswered phone calls. Eventually, someone reached out and attempted to resolve the issue, claiming it was due to the deposit—even though I had paid it immediately upon receiving their communication email. The apartment itself is fine, aside from some noise, which is acceptable. The location is great, surrounded by many good restaurants and grocery stores. While I wouldn’t say the entire experience was bad, it was definitely a rough start—especially for the kids, who were scared after a 10-hour flight. Not the welcome we were hoping for.

Stayed 5 nights in Mar 2025

10/10 Excellent

Otis

15 Apr 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Logement très bien placé et facile d’accès. Propre et bien équipé. Manque juste de quelques petites choses comme par exemple une éponge ou de papier toilette. Point d’attention également sur les tabourets, l’un d’eux ne baisse et ne monte plus. Sinon mise à part ça, le cadre de l’appartement est idéal et l’emplacement difficilement mieux… Je recommande totalement

Stayed 3 nights in Apr 2024

10/10 Excellent

Eric

30 Sept 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

We found the perfect apartment for our London stay! Inside the apartment was very comfortable, and the kitchen was adequate for what we needed. We were there from Monday-Thursday, and we had no problems with street noise at all. We had the perfect window on the world! As soon as you open the front door from the apartment building, you're instantly in the middle of London, and we were able to easily walk around the area. Perfect location if you're hoping to see some West End shows (we saw 3!). Very close to both the Leicester and Piccadilly underground stations, and the little market below can hold luggage if you arrive early or are leaving past checkout, which was very convenient. Would definitely recommend for anyone looking to stay close both historical and cultural sites in London.

Stayed 3 nights in Sep 2024

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