"So much good!! Wonderful, helpful staff. A full courtyard of snack and drink carts right outside the hotel and cute rooms that were clean and had everything we needed!! Will def stay again."
"Excellent reception staff. Pleasant room and comfortable bed. Very nice bathroom with shower cubicle and bath. But fitted dispenser next to wash basin contains hand lotion and can easily be mistaken for soap.
Everything was very clean.
No USB-C charger port, although this is now the international standard. Just one USB-A port. No bedside sockets or charger ports. If Premier Inn can manage that, you would expect that at a much more high end hotel.
Pleasant bar and friendly staff.
Breakfast was good, although we were sat at one end of the dining area and could not see and was not made aware of the offerings of fruit and yogurt on the other counter."
"We enjoyed the option to save money with one of their smaller (well, tiny) rooms since we weren't planning to spend any time in them except to sleep. The hotel itself was convenient to everywhere we wanted to go -- within easy walking distance to the Palace Theatre and His Majesty's Theatre -- and for general exploring and pub hopping. We only had breakfast twice in their main restaurant, but ended up almost every night for a pint in their Joe Allen restaurant."
"The hotel was under renovation when we stayed for a 5 day vacation. That did not bother us as we were out during the schedule d work time, the location is excellent, walkable to Kensington Palace , many restaurants, Hyde Park and 2 underground stations. I would stay again"