6/10 Okay
Cristina
Travelled with partner
3 Jun 2023
Liked: Cleanliness, staff & service
My wife and I stayed here over Memorial Day weekend. The staff and valets were really nice and pleasant to deal with. The area surrounding the hotel was nice and it was really close to the car rental area near the airport.
However, there were a number of things that would prevent me from returning:
1. There was no iron in the room, only a steamer that was not functional. After the steamer was replaced it still operated poorly. A traditional iron would be best.
2. There was nowhere to hang wet towels or clothes from. Coming from the pool this made things challenging. Although there are some hooks in the rooms, these are not enough to handle everything for a couple.
3. The shower drain was clogged and drained very slowly.
4. The hot water was very difficult to access. You have to run the shower and waste a lot of water before it turns hot.
5. The room smelled old and musty. We had to keep the window open at all times to prevent the smell from building up and permeating our clothes.
6. The elevators are tiny and you have to share them with the cleaning staff.
7. Some of the electrical outlets in our room did not work.
These deficiencies were not enough to make up for the nice pool area and bar. The food was pretty good.
Cristina
Stayed 4 nights in May 2023