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Hotel Maya

4.0 star property
Hotel Maya - a Doubletree by Hilton offers genuine hospitality near Aquarium of the Pacific and Queen Mary, with cycling and dining at Fuego.

Choose dates to view prices

Travelers find this Long Beach Cruise Terminal hotel inviting with its poolside bar and Latin American cuisine at Fuego Restaurant. Guests can bike nearby paths or relax in the garden with WiFi. Visitors consistently praise the exceptionally helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is €167
includes taxes & fees
31 May - 1 Jun

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About this property

Hotel Maya

  • Upscale hotel near Long Beach Cruise Terminal
  • Located close to Aquarium of the Pacific and RMS Queen Mary, Hotel Maya provides a poolside bar, a corner/local shop and a terrace. Active travellers can enjoy cycling at this hotel. The on-site Latin American cuisine restaurant, Fuego Restaurant, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
  • Additional perks include:
    • An outdoor pool, along with sunloungers
    • Cooked-to-order breakfast (surcharge), a free cruise shuttle and bike hire
    • Self-parking (surcharge), an electric car charging station and express check-out
    • Express check-in, beach towels and a vending machine
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All 199 rooms include comforts such as laptop-compatible safes and air conditioning, in addition to perks such as free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
  • Extra conveniences in all rooms include:
    • Bathrooms with shower/bath combinations and free toiletries
    • TVs with premium channels
    • Coffee/tea makers, daily housekeeping and desks

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Key Global – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in time starts at 4:00 PM

Contactless check-in and check-out are available

Express check-in available

Check-out

Check-out before 11:00 AM

Contactless check-out

Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per pet, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 23 kg per pet)

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 50.0 per stay.

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 per person
  • Self-parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number BU20527910
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel Maya have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Maya?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hotel Maya on 31 May 2026 start from €167, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Maya pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 100 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Maya?

Self-parking is available for USD 45 per day.

What time is check-in at Hotel Maya?

Check-in begins at 4:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Maya?

Checkout is at 11:00 AM.

Where is Hotel Maya located?

Situated on the waterfront, this hotel is within a 15-minute walk of RMS Queen Mary and Aquarium of the Pacific. Long Beach Cruise Terminal and Long Beach Convention and Entertainment Center are also within 1 mile (2 km). Downtown Long Beach Station is 22 minutes by foot and 1st Street Station is 26 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.6

Cleanliness

8.4

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 1442 out of 2376 reviews
Rating 8 - Good. 408 out of 2376 reviews
Rating 6 - Okay. 248 out of 2376 reviews
Rating 4 - Poor. 132 out of 2376 reviews
Rating 2 - Terrible. 146 out of 2376 reviews

Reviews

Verified

10/10 Excellent

Adria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice views!
View from room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were lovely and the room service breakfast was wonderful. Had a great experience!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s always nice to stay here, staff has hospitality
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

MARCOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning, beautiful food was delicious. The views were amazing.!!
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Shawna

Liked: Staff & service
The bed was extremely comfortable and it made up for any other shortcomings from our stay.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ted

Liked: Cleanliness, amenities, property conditions & facilities
Very nice property with excellent staff. The restaurant was under renovation construction but the rest of the property was great.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kristianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fantastic, the pool area was great, the fire pits provided nice ambience, and the location to the cruise port couldn’t be better! We just walked there in the morning!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

natalie

Liked: Cleanliness
Staff was excellent. I recommend anyone staying at this resort
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nekeisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love all four days that we stayed. The restaurant, the views, and the service was amazing.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean room.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are super clean! The staff is amazing!! Pool is heated and Fuego Restaurant was delicious. My family had a great time.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Harris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle from airport was excellent. The staff was friendly and helpful.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Was under construction this time, but the staff was so kind and we loved being there enjoying the views. It’s like being in the big city, but also a private location.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Nice views
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view! A lot of restaurants close by, and perfect for summer !
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are so beautiful, the views are amazing with so much to do close by
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service
Staff was very kind
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located to the pier with beautiful views. We enjoyed our stay.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ong the view was amazing, the pool was so warm and perfect, the property is 5min to the aquarium , to yard house , orchards, hooters and more!!
Stayed 1 night in Apr 2026
Verified

8/10 Good

Donavon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and the property is set up cool
Stayed 1 night in Mar 2026
Verified

8/10 Good

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was quick and tasty. Staff was really nice and attentive.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mary-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful. The property is very clean, the pool was warm, and the room was very comfortable. Our view was absolutely amazing! The staff was attentive and kind.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, customer service was great. Bed was comfortable and balcony vie was wonderful!!!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was phenomenal especially during the concert at queen marys great view and nice light felt like I was in Miami can’t wait to be back
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was outstanding! Clean, friendly staff, and close to the cruise ship
Stayed 2 nights in Jan 2026