Search Cottages in Loughborough

"Top class hospitality "

"Hotel was lovely and the beds were comfortable. Really pleasant staff and would recommend the hotel. However wasn’t a fan of 5 WhatsApp messages plus Expedia messages from them think it was a bit too much. Apart from that everything else was great "

"Clean room but needs some tlc"

"Room was fine, housekeeping didn’t always refresh the teabags which was frustrating and the room service food was overdone and lukewarm by the time it was delivered, which was disappointing. Staff were mainly friendly and helpful although bar staff were abrupt and on one occasion rude."

"Hotel is in nice surroundings and the room was large and comfortable. Easy parking aswell. Good value "

"Modern contemporary hotel. Nice rooms with everything you need. Just a few minutes from train station. "

"Bin in rooms should be emptied daily."

"Ample parking, friendly reception staff, a very dated hotel, disabled stairlift out of action between reception and bar / restaurant area. Room 109, 24” TV, remote control battery cover gaffer taped up, pixelated picture, reception notified, they changed the co-ax cable and handset, but no real improvement in picture quality. Bedside light did not work, bulb replaced by staff, still didn’t work, so given a freestanding bedside light. Bathroom radiator didn’t work, and couldn’t be turned on, both sink and bath plugs, rubber type, discoloured, as pop up wastes were missing, bathroom extractor fan covered in dust. Restaurant staff overworked, 1 member of staff, trying to setup for a business function as well as trying to keep up with refilling cooked breakfast items. Tablecloths not changed when table had been reset, baked bean sauce stains on the tablecloth. and napkins missing from the table. Definitely wouldn’t return."

"Value for money"