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Grand Hotel Europe

4.0 star property
Boardwalk/promenade hotel with free breakfast and 24-hour front desk

Choose dates to view prices

Photo gallery for Grand Hotel Europe

Lobby sitting area
Terrace/patio
Front of property
Junior Studio Suite, 1 Bedroom
Lobby
Grand Hotel Europe on Lake Lucerne offers a convenient base with practical amenities. Enjoy a free breakfast buffet and in-room WiFi. The restaurant serves local specialties with lake views, and multilingual staff assist visitors in navigating the area.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is €315
includes taxes & fees
16 Oct - 17 Oct

Room options

Check availability for these dates

Tonight

Sep 15 - Sep 16
Check availability for tonight Sep 15 - Sep 16

Tomorrow

Sep 16 - Sep 17
Check availability for tomorrow Sep 16 - Sep 17
Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double Room, 1 Bedroom

Standard Double Room, 1 Bedroom

Standard Double Room, 1 Bedroom

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Studio Suite, 1 Bedroom

Junior Studio Suite, 1 Bedroom

Junior Studio Suite, 1 Bedroom

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Bedroom

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Superior Double Room, 1 Bedroom

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Private bathroom
Hairdryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room Single Use, 1 Bedroom

Standard Double Room Single Use, 1 Bedroom

Standard Double Room Single Use, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 1
  • 2 Twin Beds

View all photos for Superior Double Room Single Use, 1 Bedroom

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Superior Double Room Single Use, 1 Bedroom

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 1
  • 2 Twin Beds

View all photos for Panoramic Double Room Single Use, 1 Bedroom

Panoramic Double Room Single Use, 1 Bedroom

Panoramic Double Room Single Use, 1 Bedroom

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Quadruple Room, 1 Bedroom

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Standard Quadruple Room, 1 Bedroom

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Panoramic Double Room, 1 Bedroom

Panoramic Double Room, 1 Bedroom

Panoramic Double Room, 1 Bedroom

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Private bathroom
Hairdryer
Coffee/tea maker
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, 1 Bedroom

Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi

Standard Triple Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Portable fan
Private bathroom
Hairdryer
Coffee/tea maker
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
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About the area

Map
Haldenstrasse, 59, Lucerne, 6006

What's nearby

  • Lake Side Promenade - 1 min walk - 0.2 km
  • Swiss Transportation Museum - 12 min walk - 1.1 km
  • Lion Monument - 14 min walk - 1.2 km
  • Chapel Bridge - 2 min drive - 1.4 km
  • KKL Lucerne - 2 min drive - 1.8 km

Getting around

  • Luzern Sgv Station - 7 min drive
  • Zurich Airport (ZRH) - 67 min drive

Restaurants

  • ‪MOzern - ‬7 min walk
  • ‪Grand Casino Luzern - ‬8 min walk
  • ‪China Restaurant Jialu National - ‬10 min walk
  • ‪Juliette Sharing Brasserie - ‬9 min walk
  • ‪Vesper - ‬12 min walk

About this property

Grand Hotel Europe

Upscale hotel near Swiss Transportation Museum
Located close to Chapel Bridge, Grand Hotel Europe provides a free breakfast buffet, a terrace and a garden. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as laundry facilities and a bar.
Other perks at this hotel include:
  • Self-parking (surcharge), a porter/bellboy and multilingual staff
  • Smoke-free property, a 24-hour front desk and a vending machine
  • A lift, luggage storage and outdoor furniture
Room features
All 177 rooms feature comforts such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with baths or showers and hairdryers
  • 48-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, highchairs and electric kettles

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered parking on site (CHF 25 per night; includes in/out privileges)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Wine tasting room

Family friendly

  • High chair
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Garden
  • On a lake
  • On the boardwalk/promenade
  • Outdoor furniture
  • Terrace

Accessibility

  • Area rugs in room
  • Lift
  • Smooth flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self-parking fee: CHF 25 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Grand Hotel Europe AG
Grand Hotel Europe Hotel
Grand Hotel Europe Lucerne
Grand Hotel Europe Hotel Lucerne

Frequently asked questions

Is Grand Hotel Europe pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Grand Hotel Europe?

As of 15 Sept 2025, prices found for a 1-night stay for 2 adults at Grand Hotel Europe on 16 Oct 2025 start from €304.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Grand Hotel Europe?

Self-parking is available for CHF 25 per night. Limited spots are available.

What time is check-in at Grand Hotel Europe?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Grand Hotel Europe?

Checkout is at noon.

Where is Grand Hotel Europe located?

Situated on the boardwalk, this hotel is within a 15-minute walk of Lake Side Promenade and Swiss Transportation Museum. Grand Casino Lucerne and Hofkirche are also within 15 minutes. Lucerne (QLJ-Lucerne Train Station) is 20 minutes by foot and Lucerne Station is 20 minutes.

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Grand Hotel Europe Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 39 out of 78 reviews
Rating 8 - Good. 24 out of 78 reviews
Rating 6 - Okay. 7 out of 78 reviews
Rating 4 - Poor. 5 out of 78 reviews
Rating 2 - Terrible. 3 out of 78 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dong Chul

Liked: Staff & service, property conditions & facilities
Clean
Stayed 1 night in Aug 2025

10/10 Excellent

James

Liked: Amenities
Beautiful hotel full of character,, location so central for walking or bus. All staff so willing to help, Aston in reception helped with bookings. The breakfast staff and Sofie (Portugal) were wonderful. View from our balcony amazing, ac was much needed. Highly recommend- I’m going back x. Thanks to all
Stayed 5 nights in Aug 2025

8/10 Good

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely located at lake, mostly frequented by large tour groups
Stayed 1 night in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service
Didn’t get the room originally booked after double confirmation was done via email. Staff was very helpful And in the end the property manager helped resolve with a sliight reduction in cost for the 3td night. Would stay at the property again. P
Stayed 3 nights in Aug 2025

10/10 Excellent

Marion

Liked: Cleanliness, amenities, property conditions & facilities
Ask for room facing lake. Comfortable, clean, spacious room.
Stayed 3 nights in May 2025

4/10 Poor

Mahesh Prasad

Liked: Cleanliness, staff & service
They asked (and we had to pay) extra charges for our daughter even though we had booked a quadruple room. The shower ceiling was too low. We were not able to shower without hitting our heads and shoulders.
Stayed 2 nights in Aug 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is good but accessibility with luggages is a challenge.
Stayed 2 nights in Jun 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, quiet, nice view of Lake Lucern. Initially our keys did not work. Breakfast was modest and we were required to sit in certain areas in the back. Free bus pass was well used. Easy access to city center and the train station.
Stayed 3 nights in Jun 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luggages
Stayed 2 nights in Jun 2025

8/10 Good

Allison

Liked: Cleanliness, property conditions & facilities, room comfort
Overall it is good. Nice modern renovated room. Clean. Old hotel and main hallway and stairs are quite aged. Creaks. Breakfast was so so. Not convenient to carry luggage up to check-in as there were no ramp to help, just steps.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 2 nights in Sep 2024

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Property is being fully renovated so only a portion of the rooms are available. Our room was very nice, remodeled, and great design. Restaurant was ok with very limited menu. Breakfast is excellent. Staff very nice and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this hotel, especially the bar staff was wonderful. The food was also very good, we enjoyed sitting on the front porch relaxing, enjoying a drink and dinner. Beautiful area, walking distance to the esplanade is a just across the street. This hotel is just out of the busy tourist area which we loved. There is more of a walk to the old town area but worth it because it is just beautiful. The hotel did provide bus/tram passes for all of us however we did not use them. They also arranged for our taxi to the train station. The hotel is obviously older but the rooms have been updated and are very clean.
Stayed 3 nights in May 2025

6/10 Okay

Abolfazl.

Disliked: Cleanliness
Location was good.
Stayed 2 nights in Jun 2024

10/10 Excellent

Nader

Liked: Cleanliness, amenities, property conditions & facilities
The pictures posted on the listing do not do it justice. The property is very pretty. The front desk staff is very helpful. One of the managers, Conrad, helped me with parking the car and to solve an issue with the rental car. The rooms are spacious, newly renovated with updated amenities. There is a great view of the lake from the room balcony The bed was very comfortable. The bathroom was very modern. Lots of outlets to charge. A bonus was an included breakfast that was delicious with a lot of variety. I highly recommend this hotel.
Stayed 1 night in May 2025

8/10 Good

Bhavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two night Lucerne Stay

The Hotel was very good and clean. Breakfast was very nice. Shared parking with the apartment complex was a bit difficult but workable.
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant hotel with beautiful gardens, fantastic location with balcony view of the lake, at an affordable price. Excellent breakfast and modern facilities all round in rooms, retaining old world charm and beauty down stairs, and still for an affordable price. Friendly and helpful made a pleasurable stay complete.
Stayed 1 night in Jun 2024

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 2 nights in May 2024

8/10 Good

Bryan

A very enjoyable stay, great location on the lake with easy access to transport to town. Staff were excellent annd breakfast was good. Only downside was no a/c but was ok at night with provided fans. I very much recommend this hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities
very good
Stayed 3 nights in Jun 2024

8/10 Good

PAWAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great staff, clean, convenient and extremely kind. We checked out at 4am for a train to the airport and they packed individual boxes breakfasts for our family.
Stayed 1 night in Aug 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whilst checking in the staff were excellent and explained everything fully in order to make the most of the visit. The free use of buses was discussed and it was so easy with the bus stop being right outside the hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ranga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous and responsive front desk. Convenient room amenities. Adequately functional. Excellent breakfast. Easy access to HBF.
Stayed 3 nights in Jul 2024

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel located very close to the lake Lucerne with awesome lake view room and balcony. The room was clean and the bed comfortable. Hotel staff was very nice, gave us suggestions on sight seeing and transportation options in Lucerne. Breakfast was tasty with wide selection and frendly hostess.
Stayed 1 night in Sep 2023

10/10 Excellent

Akira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded my expectations. Great location, quiet and comfortable. Would book again.
Stayed 3 nights in Apr 2023