Luzancy Hotels

"Les planchers sont très sales et collants partout dans l’hôtel. Les planchers des chambres sont en tapis ce qui n’est pas hygiénique. L’éclairage dans la chambre est très fort et ne peut pas se diminuer ce qui n’est pas pratique pour la toilette la nuit ou pour les enfants qui ont souvent besoin d’une petite veilleuse la nuit. Les files d’attentes ne sont pas gérées pour les kiosques de nourriture/café/bar. Chaque fois je me fais dépasser par les clients qui se ruent sans politesse et le personnel ne s’en préoccupe pas. Manque de personnel sur le site. Manque de serviettes à la piscine. Le parc extérieur est super et le dépôt de valise est très efficace. Nettoyage de chambre apprécié. Le décor bateau au centre de l’hôtel est super beau. Le bus-navette pour Disney qui est inclus est vraiment pratique et super apprécié !!"

"Good hotel, would go back! The Disney shuttle bus is very helpful and the overall place is good. However, hall ways paint may need to be updated. But overall the place is great for a Disney trip especially with children as there’s plenty to do for them. The pool was closed but guests were allowed to go to Dream castle or Explorers hotel."

"Overall amazing stay. Room was clean and nice to come back to at the end of a busy day. The layout is a little wild with it feeling like a maze trying to find your room. If you are further down a wing it can take over two minutes to walk from the lobby to your room. "

"Free parking & Breakfast staff friendly & informative "

"Personnel très courtois Chambre propre et assez grande Mais petit problème avec lumière automatique Restaurant au top"

"Lovely well kept and clean centre parcs The guy who checked us in was super helpful and clear English which helped Lots to see and do around the park Spacious "

"Outdated decor, bathroom mouldy."

"We love these little villas and this is our second stay here. Villas very clean, staff very friendly and helpful, great location for Disney and the Val d'Europe. We did have an issue with the heating - upstairs very warm, downstairs very cold and despite visits from the engineer it was not resolved but it didn't detract from us enjoying our stay here again. "

"All"