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Novotel Maastricht

Photo gallery for Novotel Maastricht

Featured image
Seasonal outdoor pool, open 9 AM to 9 PM, pool umbrellas, pool loungers
Seasonal outdoor pool, open 9 AM to 9 PM, pool umbrellas, pool loungers
View from Room
Minibar, in-room safe, desk, laptop workspace

Overview of Novotel Maastricht

UNESCO Sustainable Property

Novotel Maastricht

4 out of 5

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Sibemaweg 10, Maastricht, 6227 AH

Explore the area

  • Popular LocationFair Play Casino Maastricht19 min walk
  • Popular LocationCentre Ceramique19 min walk
  • Popular LocationBonnefanten Museum20 min walk
  • AirportMaastricht (MST-Maastricht - Aachen)11 min drive

Choose dates to view prices

About this area

Maastricht

Located in Maastricht, Novotel Maastricht is connected to the convention centre. Bonnefanten Museum and Natural History Museum are cultural highlights, and some of the area's attractions include Stichting Sportpark West and Valkenburg Cable Car. Travelling with kids? Consider De Valkenier Amusement Park, or check out an event or a game at De Geusselt Stadium. Take the opportunity to explore the area for outdoor excitement like cave exploring.

What's nearby

  • Fair Play Casino Maastricht - 19 min walk
  • De Geusselt Stadium - 19 min walk
  • Centre Ceramique - 19 min walk
  • Bonnefanten Museum - 20 min walk
  • Hoge Brug - 4 min drive

Getting around

  • Maastricht Randwyck Station - 14 min walk
  • Maastricht (MST-Maastricht - Aachen) - 11 min drive

Restaurants

  • Where to eat
  • Restaurant Winners – Pool-view restaurant with a bar. Serves breakfast, lunch and dinner daily. Reservations required. Kids' menu available.

About this property

Novotel Maastricht

Family-friendly hotel connected to the convention centre in Maastricht with restaurant
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, a seasonal outdoor pool and a business centre are on-site. All 94 rooms offer free WiFi and free wired Internet, plus 24-hour room service and TVs with cable channels. Minibars, coffee makers and free bottled water are among the other amenities available to guests.
Novotel Maastricht offers 94 forms of accommodation with minibars and a safe. Televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 8.00 per night)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 19.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Arcade/games room
  • Children's pool
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Arcade/games room
  • Baby monitor
  • Children's games
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Dutch
  • English
  • French
  • German

Business services

  • Business centre
  • Computer station
  • Conference space (1940 square feet)
  • Meeting rooms 8

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 50 per stay
  • A tax is imposed by the city: EUR 5.13 per person, per night
  • Utility surcharge: EUR 2 per person per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: EUR 19.00 per person (approximately)
  • Self-parking fee: EUR 8.00 per night
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

The seasonal pool will be open from May to October
Pool access available from 9 AM to 9 PM
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Novotel Maastricht
Novotel Maastricht Hotel
Novotel Maastricht
Maastricht Novotel
Novotel Maastricht Hotel
Novotel Maastricht Maastricht
Novotel Maastricht Hotel Maastricht

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 214 out of 696 reviews
5 - Excellent 31%
Rating 4 - Good. 378 out of 696 reviews
4 - Good 54%
Rating 3 - Okay. 78 out of 696 reviews
3 - Okay 11%
Rating 2 - Poor. 13 out of 696 reviews
2 - Poor 2%
Rating 1 - Terrible. 13 out of 696 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful service
Stayed 4 nights in Sep 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting TEFAF
Clean and friendly with a very good breakfast. There was a hotel shuttle to TEFAF which was very good.
Stayed 2 nights in Mar 2020

4/5 Good

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff did everything they could to make our stay as pleasant as possible
Stayed 2 nights in Dec 2019