Makanda Hotels

"Breakfast was good. Staff was excellent. Many things broken. No heated pool, door knob broke, bathroom wasnt working, key didnt work for back door, light broke at back door, couldnt go on patio by pool. "

"First room assigned had not been cleaned. Had food and trash, along with cigarette butts and smoke (in a non-smoking room). I understand that the misuse of the room was not management's fault, but that of the prior occupants. However, there should have been protocols in place to insure that rooms are cleaned and noted as such before new guests arrive. The front desk person was very apologetic and noticeably frustrated that this occurred, and when she told another staff member it was shrugged off. The second room assigned was like the rest of the hotel, and not well maintained. The carpet was not vacuumed well, large sections of paint were hanging from the bathroom ceiling, and the mini-fridge was not cleaned well. The following morning we found that the mounted hair drier did not work and they did not have another one available. There are no elevators, which I missed in the property details. With all of these issues though, the bed was comfortable."

"Beautiful location for the cabin. Conveniently located close to Carbondale.Nice clean accommodations"

"Jackie was amazing. She was very informative and helpful. Great communication. The room was really comfortable. And breakfast was great."

"Good location. Clean room. Easy parking. Friendly staff."

"Very nice, clean, modern. Only complaint is water pressure in shower and sink kind of weak."

"Selected pet friendly on Expedia found this place, pre paid only to show up and have the manager hit us with a mandatory $50 pet fee. Must have been in the fine print hidden to my eyes. Folks that's close to a 40% up-charge, be very cautious booking this place."

"This home is just what we needed and had everything. It was a last-minute trip for us and the house count have been more perfect! The hot tub and grill were a bonus. We will definitely be back!"

"We enjoyed our stay at the well outfitted cabin near the Shawnee Wine Trail. Cabin is conveniently located near Giant City State Park and the lodge restaurant. "