Dear Watson,Thank you for staying with us at DoubleTree by Hilton Melaka. We apologize for the disappointment with the breakfast. Your feedback about the baked beans is noted, and we will work on improving the quality to better meet your expectations. Thank you for bringing this to our attention, as we continuously strive to enhance our guests' experience. We hope to have the chance to serve you a more enjoyable breakfast on your next visit.

Dear Albert,Thank you for choosing DoubleTree by Hilton Melaka. We're thrilled you enjoyed your stay with us. We look forward to welcoming you back on your next trip to Melaka!

Dear Jane,Thank you for staying with us at DoubleTree by Hilton Melaka. We appreciate your feedback regarding the faulty toilet sliding door, and we're pleased to hear that our maintenance team was quick to rectify the issue. . We hope to welcome you back for another enjoyable stay in the future!

Dear SojiThank you for choosing DoubleTree by Hilton Melaka. We're thrilled you enjoyed your stay with us. We look forward to welcoming you back on your next trip to Melaka!

Dear Anonymous,Thank you for your positive feedback! We're delighted to hear that every staff member you encountered was polite and helpful. It's wonderful to know that you found the room spacious and clean. We appreciate your kind words, and we look forward to welcoming you back for another enjoyable stay. Thank you for choosing our hotel!

Dear William,Thank you for choosing to stay with us at DoubleTree by Hilton Melaka. We appreciate your ratings, and we're thrilled to hear that you had a positive experience with us. We look forward to welcoming you back to DoubleTree by Hilton Melaka in the future.

Dear Xiushi,Thank you for completing our online survey and for sharing your ratings. We regret that your overall experience did not meet your expectations. To help us improve, we kindly request any details you can provide about how we can enhance your future stays. Your feedback is highly valuable, and we look forward to welcoming you back to DoubleTree by Hilton Melaka."

Dear Poh Song,Thank you for choosing to stay with us at DoubleTree by Hilton Melaka. We appreciate the time you've taken to complete our stay survey, and we're thrilled to hear that you had a positive experience with us. We look forward to welcoming you back to DoubleTree by Hilton Melaka in the future.

Dear Lakshmi,We're thrilled to know that you liked the size of our rooms and the overall ambiance during your stay! Your satisfaction means a lot to us, and we're glad you enjoyed your experience.Thank you for choosing us, and we hope to welcome you back soon for another pleasant stay!

Dear Lim, We're delighted to hear that you had a nice and pleasant stay with us! It's fantastic to know that you found our check-in and check-out process smooth and that our staff was friendly and accommodating.We're thrilled that you appreciated the WhatsApp messages, the welcome card, and the clean room with a nice city view. Your satisfaction is our priority, and we're glad we could contribute to your enjoyable experience.Thank you for choosing us! We can't wait to welcome you back for another wonderful stay.

Dear MurphyThank you for completing our online survey and for sharing your ratings. We regret that your overall experience did not meet your expectations. To help us improve, we kindly request any details you can provide about how we can enhance your future stays. Your feedback is highly valuable, and we look forward to welcoming you back to DoubleTree by Hilton Melaka

Dear Cheng Yian ,Thank you for choosing to stay with us.We appreciate your feedback and are pleased to hear that you found the gym excellent.However, we regret the issue you encountered with the bathroom towels not being clean and having a bad smell. This is not the level of cleanliness we aim to provide, and we apologize for the inconvenience. Your feedback will be shared with our housekeeping team to ensure improvements in this area.We hope to have the opportunity to offer you an improved experience in the future.Best regards,

Dear Mf,Thank you for choosing DoubleTree by Hilton Melaka for your recent stay. We are glad that your stay experience was positive, and that you enjoyed the tranquility of our hotel's location, which is not far from tourist spots.We hope to see you soon should your travels bring you back to Melaka!Best regards,Team -DoubleTree by Hilton Melaka

Dear Chee JIn,Thank you for choosing to stay with us at DoubleTree by Hilton Melaka. We appreciate your ratings, and we're thrilled to hear that you had a positive experience with us. We look forward to welcoming you back to DoubleTree by Hilton Melaka in the future.

Dear Robin,Thank you for choosing to stay with us at DoubleTree by Hilton Melaka. We appreciate your ratings, and we're thrilled to hear that you had a positive experience with us. We look forward to welcoming you back to DoubleTree by Hilton Melaka in the future

Dear Diana,Thanks for sharing your stay experience. It's awesome to hear you enjoyed the high room with a great view. And it's super convenient that Mahkota Parade is just a kilometer away for some shopping fun! We can't wait to welcome you back for another visit. See you soon!Best regardsTeam-DoubleTree by Hilton Melaka

Dear Serina Thank you for sharing your feedback about your recent stay with us. We sincerely apologize for any inconvenience you experienced due to the unavailability of additional single beds. Your comfort is our top priority, and we regret that we couldn't meet your expectations on this occasion.We appreciate your valuable feedback and assure you that we take it seriously. Your comments will help us improve our services to provide a better experience for our guests. We hope to have the opportunity to welcome you back in the future and provide you with a more comfortable stay.

Dear Rachel,Thank you for choosing DoubleTree by Hilton Melaka and for sharing your feedback. We sincerely apologize for any inconveniences caused by the distance from the touristy area of Melaka and any lack of communication regarding food and drink service at the pool area. We also apologize for any inconvenience caused by the pre-authorization deposit timeline. Your feedback is valuable to us, and we will strive to address these areas for improvement. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

Dear Ng Sout,Thank you for choosing to stay with us and for your valuable feedback. We appreciate your comments about our location and the availability of additional beds. We apologize for any inconvenience caused by the extra bed charge. We also apologize for any confusion regarding the availability of bathtubs, which are only offered in our deluxe rooms. We will take your feedback into consideration to improve our communication and ensure a better experience for our guests. We hope you enjoyed your stay overall and we would be delighted to welcome you back in the future.

Dear Natalia,Thank you for your feedback on our hotel. We appreciate your comments regarding the room size and comfort. We apologize for any issues you experienced with the leak and pillows, and we will address these concerns to ensure a better experience for future guests. We're glad to hear that our staff was friendly and helpful during your stay. Your feedback about being mindful of local traditions and modesty is duly noted. We hope you enjoyed the sauna and infinity pool. Thank you for choosing our hotel, and we hope to welcome you back in the future.

Dear Ming Herng,Thank you for your kind words about our hotel and staff. We're delighted to hear that you found our place beautiful and that our staff provided excellent service. We strive to create a wonderful experience for our guests, and your positive feedback is greatly appreciated. We hope to have the pleasure of welcoming you back in the future.

Dear Alfred,Thank you for choosing to stay at our hotel. We're delighted to hear that you enjoyed our spacious rooms and experienced friendly service from our staff. We also appreciate your feedback regarding the free parking provided.While we offer complimentary parking, we understand that our location may require transportation to access nearby shopping malls. We apologize for any inconvenience this may have caused. Please rest assured that we continually strive to enhance the overall guest experience and appreciate your valuable input.Thank you for your support, and we hope to welcome you back in the future.Best Regards

Dear Siew Yun Rebecca,Thank you for choosing to stay at our hotel. We're glad to hear that overall, you had a happy experience during your stay. However, we apologize for any disappointment caused by the unfulfilled request made during your booking. We appreciate your feedback, and we will work to improve our processes to ensure a better experience for our guests.We're delighted that our service staff were friendly, helpful, and courteous, providing you with prompt services. Your kind words mean a lot to us and will be shared with our team.Regarding the breakfast buffet, we appreciate your feedback and will take it into consideration as we continually strive to enhance the dining experience for our guests.Thank you for your recommendation, and we look forward to welcoming you back in the future.Best regards,

Dear Anonymous,Thank you for choosing to stay at our newly opened hotel. We're thrilled to hear that you found our amenities to be good and enjoyed the excellent breakfast selection, which offers a combination of both Western and Asian options. Providing a diverse and satisfying dining experience is important to us, and we're glad that it met your expectations.We appreciate your feedback and are grateful for your support. It was a pleasure having you as our guest, and we hope to welcome you back for another great stay in the future.Best Regard,

Dear Richard,Thank you for choosing to stay with us and for taking the time to share your feedback. We are sorry to hear that you experienced issues with the door lock and air conditioning during your stay. Please rest assured that we have already addressed these concerns with our maintenance team to ensure they are rectified for future guests.We hope that despite these inconveniences, you were still able to have an enjoyable stay with us. If there is anything else we can assist you with, please do not hesitate to let us know.We hope to welcome you back again soon.

Dear Lee Sen Thank you for taking the time to rate your recent stay at our hotel. We hope that you had a comfortable and enjoyable experience with us. If there is anything we can do to make your next stay even better, please do not hesitate to let us know. We look forward to welcoming you back soon.

Dear A&JThank you for choosing to stay at DoubleTree by Hilton Melaka and for sharing your feedback with us. We apologize that our staff did not meet your expectations in terms of enthusiasm, and we will take steps to ensure that our team is delivering exceptional service to all of our guests. We hope to have the opportunity to welcome you back to DoubleTree by Hilton Melaka in the future.

Dear Lian Peng,Thank you for taking the time to rate your recent stay at our hotel. We hope that you had a comfortable and enjoyable experience with us. If there is anything we can do to make your next stay even better, please do not hesitate to let us know. We look forward to welcoming you back soon.

Dear Abdul Haleem,Thank you for sharing your feedback with us. We are pleased to hear that your overall stay was good. If there is anything specific that we can improve upon for your next visit, please do let us know. We look forward to welcoming you back soon.

Dear Juheon,Thank you for taking the time to rate your recent stay at our hotel. We hope that you had a comfortable and enjoyable experience with us. If there is anything we can do to make your next stay even better, please do not hesitate to let us know. We look forward to welcoming you back soon.

Dear Siok EngThank you for taking the time to share your feedback with us regarding your recent stay at our hotel. We are sorry to hear that you found our Western and Chinese food quality to be lacking during your stay. We understand the importance of having a variety of high-quality food options for our guests, and we will take your feedback into consideration as we continue to make improvements to our culinary offerings.We appreciate your feedback and hope to have the opportunity to welcome you back in the future.

Dear Wai Hoong,Thank you for choosing to stay with us and for taking the time to provide your feedback. We're delighted to hear that you enjoyed our spacious one room suite and the great view it offers. We're also pleased to hear that our staff provided great service during your stay.We apologize for any inconvenience caused by the surrounding area. We understand that the current situation may have impacted the operations of the Elements Mall and the availability of food options around the hotel. Rest assured that we are working closely with the relevant authorities to improve the situation and we hope to see a revival of businesses in the area soon.Thank you again for your feedback and we hope to have the pleasure of welcoming you back to DoubleTree by Hilton Melaka in the near future.Best RegardsThe DoubleTree Melaka Team