Cartagena Hotel Guide - Mall Plaza El Castillo hotels in Cartagena, Colombia.

"Great hotel with a resort feel. Excellent customer service and very ckean. "

"Rooms were very clean and staff were very nice"

"Everything was perfect from check in to check out! Great vacation! "

"What an exceptional blend when history meets present time! The frame of the facility takes you to the 1600. The rooms offer you modern comfort. Breakfast in the garden with the birds chirping and singing felt like royalty. The choice of food is healthy and varies. It is at the center of town. You can walk to the most attractive locations and famous restaurants. The staff is great. I would like to give a special shot out to Juliet’s, one of the waitresses. She embodies the meaning of great service and class. This was truly a 5 star experience. I have absolutely no reservations in recommending that hotel to a traveler. I was celebrating a birthday earlier this month "

"Clean room, great location, friendly staff "

"Great hotel clean breakfast was Great the Staff was Amazing great location."

"Recomiendo muchísimo este hotel, está ubicado en una zona muy buena, alejado del bullicio del centro pero tampoco lejos, el personal es súper atento, en el front desk le agradezco a Caroline que nos ayudó a imprimir un documento que necesitábamos con urgencia y siempre atenta a lo que necesitábamos, Daniela nos cambió de habitación cuando quisimos cambiarnos de piso y siempre estuvo dispuesta a ayudarnos en lo que nos hiciera falta, pero en general todo el personal de check in es especial, y el personal del rooftop ejemplar, Jesús hace unos tragos exquisitos y siempre está atento tanto el cómo el otro personal que lo ayuda. En fin una experiencia única en este hotel, lo repetiría una y otra vez. "

"I had an excellent stay, clean room, very helpful and polite staff. An amazing view to the castle! "

"Beautiful hotel and outstanding service!"