Cartagena Hotel Guide - Casa de Rafael Núñez hotels in Cartagena, Colombia.

"The staff was excellent. Everybody made sure you feel good and enjoy your stay. The location was perfect. Easy access to everything. I would definitely recommend it. "

"My experience at this hotel is not pleasant. The room is quite different from the picture. We got a room with such layout and the first night the sheets were not clean. The restroom is completely dark at night. The service was good and they send things we need. However, my friend asked for coffee and they told us to get some coffee at the restaurant and charged one cup 3 dollars. They have coffee machine and can make coffee, but I do not understand we got charged for the bad coffee in the restaurant area. Also, we booked at Expedia and every night the price is more than normal price on Expedia. They explained it was because of the algorithm. We checked the prices for the future days, but it shows that we were overcharged and they refused any refund. Overall, we felt that we were cheated. The location is good but it is not worth the money at all. We never got the free wine it says on Expedia website."

"The quality of the room in its materials and furnishings is outstanding. Staff if kind and cordial. Location is great Will come back "

"Excellent hotel in a safe area of Cartagena. Lots of restaurants nearby, grocery store, pharmacy, etc. Safe to walk at night. The staff is kind and friendly. "

"Truly lovely and fabulous hotel. Entire staff committed to ensuring guests have a wonderful stay. Hotel is magnificent and tremendously well maintained. Breakfasts are very delicious as are all the meals. Truly a 5 star experience."

"Excelente boutique hotel at the sea side, only about 2km away from the city center. Very good breakfast buffet with daily variety of chef made little pastries and deserts. Only 2 things missing were a bidet and the ventilator in the bathroom (was there but didn't work). But no big thing. Overall stay was great!"

"La mejor hubicacion"

"Everything’s fine. The hotel is strategically located and super clean and the staff is super professional. "

"The AC was perfect keeping the room cool. The room always clean. The staff very friendly as well. In general the hotel was awesome. "