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Reviews of Hotel HSM Sándalo Beach

3 out of 5
Hotel HSM Sándalo Beach
C/ Torrenova, 37, Calvia, Mallorca

Reviews

9.0

Wonderful

Rating 10 - Excellent. 42 out of 73 reviews" "
Rating 8 - Good. 26 out of 73 reviews" "
Rating 6 - Okay. 3 out of 73 reviews" "
Rating 4 - Poor. 1 out of 73 reviews" "
Rating 2 - Terrible. 1 out of 73 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Simmy

Liked: Cleanliness, room comfort
Stayed 7 nights in May 2023
Response from HSM Customer Service on 13 Jun 2023
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon!Best regards, HSM Customer Service.

10/10 Excellent

Monika

Liked: Cleanliness, room comfort
Great view from balcony, nice studio,
Stayed 4 nights in Apr 2023
Response from HSM Customer Service on 23 May 2023
Dear guest, We are very pleased to hear you have enjoyed your holidays in our hotel. In addition, the fact that you have enjoyed your room is very important for us. We would like you to know that HSM is your home and that our whole team will be happy to receive you again. Best regards, HSM Customer Service.

10/10 Excellent

Sade

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at Sandalo Beach, the property was perfect, clean, spacious, in a great location and had wonderful helpful staff. We would definitely stay again!
Stayed 5 nights in Apr 2023
Response from HSM Customer Service on 20 Apr 2023
Dear guest, Thank you for sharing your time and your experience with us. We feel very proud to have offered you an unforgettable stay in our hotel. Our main goals are your happiness and satisfaction during your holidays. We are very happy to hear that the service and the attention received have been of your liking. We would love to welcome you again in our hotel or in one of the hotels within our Hotels Saint Michel chain in Mallorca!Best regards, HSM Customer Service.

8/10 Good

Mona

Travelled with family
Liked: Cleanliness
Stayed 5 nights in May 2022
Response from HSM Customer Service on 23 May 2022
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon! Best regards, HSM Customer Service.

2/10 Terrible

Samantha

Travelled with group
Disliked: Cleanliness, room comfort
Stayed 5 nights in Sep 2021

8/10 Good

Samuel

Travelled with group
Liked: Cleanliness, room comfort
Lovely room polite staff nice pool great view and good cheap bar
Stayed 6 nights in Aug 2021

8/10 Good

Fabiana

Travelled with family
Liked: Cleanliness, room comfort
Good
The receptionist was very helpful and promptly helped us. Staff in general are kind and considerate. The view is beautiful and in a great location. The room is good but unfortunately the air conditioning was not working
Stayed 5 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for our second visit, excellent hotel, studio was large and had everything needed, lovely powerful shower, staff were excellent as usual, really lovely place, have booked again for Sept 2020, see you then
Stayed 7 nights in Sep 2019
Response from HSM Customer Service. on 27 Dec 2019
Dear guest, Thank you for sharing your time and your experience with us. We feel very proud to have offered you an unforgettable stay in our hotel. Our main goals are your happiness and satisfaction during your holidays. We are very happy to hear that the service and the attention received have been of your liking. We would love to welcome you again in our hotel or in one of the hotels within our Hotels Saint Michel chain in Mallorca! Best regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd visit to HSM Sandalo, excellent hotel, room spacious and spotless and has all amenities required, the views are to die for, already booked to return next September cant wait
Stayed 4 nights in Sep 2019
Response from HSM Customer Service. on 10 Oct 2019
Dear guest, Thank you for sharing your time and your experience with us. We feel very proud to have offered you an unforgettable stay in our hotel. Our main goals are your happiness and satisfaction during your holidays. We are very happy to hear that the service and the attention received have been of your liking. We would love to welcome you again in our hotel or in one of the hotels within our Hotels Saint Michel chain in Mallorca! Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ordered 3 rooms very good standard for the price also the location was perfect.
Stayed 7 nights in Sep 2019
Response from HSM Customer Service. on 8 Oct 2019
Dear guest, We are very happy that you have enjoyed your vacation at our hotel. In addition, we are glad to know that the good location of the hotel stands out. We would like you to know that at HSM you have your home and that all our team will be happy to welcome you again! Best regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved our welcome from the lovely Vladamir - what a wonderful guy yo greet us Can't beat location, views and that jaccuzzi
Stayed 7 nights in Sep 2019
Response from HSM Customer Service. on 2 Oct 2019
Dear guest, Thank you for taking your time to share your experience with us. Let us express our gratitude for your nice comments related to our service and facilities. Moreover, thank you for highlighting the professionalism and kindness of our staff, be ensured that we will share with the entire team your nice words. We hope to see you soon! Best regards,

10/10 Excellent

Verified traveller

Stayed 5 nights in May 2019
Response from HSM Customer Service on 16 Jul 2019
Dear guest, Thank you for your comment and for the positive assessment you make about your experience in our establishment. We are looking forward to welcome you soon again at our hotel. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We are happy to go back again
It’s a nice serviced apartment hotel. Breakfast is tasty, and WiFi is good. Swimming pool is small but clean and with a great view.
Stayed 5 nights in May 2019
Response from HSM Customer Service on 16 Jul 2019
Dear guest, Thank you for your comment and for the positive assessment you make about your experience in our establishment. We are looking forward to welcome you soon again at our hotel. Best regards,

10/10 Excellent

Christoper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow!
Amazing view! Hugh apartment, superb shower, soooooo comfortable beds, we loved it and will always stay here from now on!
Stayed 5 nights in May 2019
Response from HSM Customer Service. on 16 Jul 2019
Dear Christoper, Thank you for sharing your opinion and for the good valuation you have given us about the hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon! Best regards,

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location in a quiet setting
Lovely new hotel in a quiet part of the island. Close to all the shops, restaurants and bars, but far enough away for some peace and quiet - especially at night. Staff friendly, food very good, nice pool area. Rooms nice, spacious and clean, air-con very good. Pool towels provided for a deposit. Would recommend.
Stayed 8 nights in May 2019
Response from HSM Customer Service. on 16 Jul 2019
Dear Lynda, Thanks for giving us a perfect rating and for recommending our hotel to other travellers. We are sure that all satff enjoyed with your visit. We are delighted that you liked the entire hotel. We will congratulate all the staff, they will be very happy. We will be very pleased to welcome you back again! Best wishes from Mallorca,

10/10 Excellent

Leanne, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Lovely week at sandalo, hotel is spotless, staff are all very friendly and helpful, especially Vladimir he is a credit to them, the rooms are very modern and spotlessly clean, pool area is lovely and relaxing, views are to die for, it's so peaceful considering you are less than 5 mins away from magaluf strip, the hotel is at the top of a steep hill but you do get used to it but I wouldn't recommend for people with mobility problems unless you use the taxis but they are very cheap, will definitely be back next year can't wait
Stayed 5 nights in Sep 2018

10/10 Excellent

tracy, wirral

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning views
Hotel is excellent overlooking the sea good location just a short walk either way to great night life but quite a big hill to walk up coming back
Stayed 3 nights in Apr 2018

8/10 Good

Daren, Leeds

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Great views
Rooms have sea views which are amazing. Also very spacious and modern. The hill to the hotel is a killer but worth it when you get your breath back. Only criticism would be the cleanliness. The maid never swept the floors in the 2 weeks we were there and the pool/ bar area staff need someone to tell them that they need to clear glasses, plates, bottles etc several times a day not just at the end of the day when they are scattered everywhere.
Stayed 14 nights in Sep 2017

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect
The Sandalo Beach was first rate for cleanliness and comfort.The apartment was large with unparalled views of the sea and nearby bay.I had two reservations though which were that the apartment didn't have a kettle(which is a must have to a tea lover) and parking close to the hotel was non existent.

10/10 Excellent

Stuart, Bradford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spot on
Stayed here with 7 friends and hotel was spot on,as in other reviews the location is at top of a steep hill but worth the climb if your room has the sea view,hotel had just had a referb and was great,would recommend

8/10 Good

Tom

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from HSM Customer Service on 17 Apr 2024
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon!Best regards, HSM Customer Service.

10/10 Excellent

Carole

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Bel emplacement
Stayed 7 nights in Oct 2023

8/10 Good

hanna

Travelled with group
Liked: Room comfort
Hotelli hyvällä paikalla ja viihtyisä. Ainut miinus että siivous viikon aikana sujui huonosti.
Stayed 7 nights in Sep 2023

10/10 Excellent

Susanne

Travelled with family
Liked: Cleanliness, room comfort
Immer wieder!!!
Wie schon öfter erwähnt, war alles top. Super schönes großes sauberes Apartment mit unglaublicher Aussicht. Das einzig Negative war der steile Weg zum Strand, wofür das Hotel natürlich nichts kann. Würde das Hotel immer wieder buchen. Vielen Dank den Mitarbeitern.
Stayed 7 nights in Aug 2023
Response from HSM Kunden Service on 12 Sept 2023
Sehr geehrter Gast oder Kunde,Wir bedanken uns, für Ihre Kommentare und der Auswahl unseres Hoteles. Es freut uns, dass Sie Ihren Aufenthalt genossen haben und wir Sie wieder als Gast in unserem Hotel begrüßen dürfen. Mit freundlichen GrüßenHSM Kunden Service

10/10 Excellent

Astrid

Travelled with group
Liked: Cleanliness, room comfort
Stayed 10 nights in Jul 2023
Response from HSM Customer Service on 9 Aug 2023
Dear guest, Thanks for giving us a perfect rating and for recommending our hotel to other travellers. We are sure that all staff enjoyed your visit. We are delighted that you liked the entire hotel. We will congratulate all the staff, they will be very happy. We will be very pleased to welcome you back again!Best wishes from Mallorca, HSM Customer Service.

10/10 Excellent

Carlos

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Estadia perfecta, personal del hotel muy amable y servicial, instalaciones impecables.
Stayed 4 nights in May 2023
Response from HSM Customer Service on 30 May 2023
Estimado cliente,Muchas gracias por sus comentarios y por la valoración positiva que hace acerca de su experiencia vivida en nuestro establecimiento.Nos enorgullece conocer que se sintiera tan cómodo en nuestro hotel y que pudiera comprobar que para HSM nuestros huéspedes son lo más importante y su satisfacción es nuestro objetivo principal.Deseamos seguir contando con su confianza y darle nuevamente la bienvenida a nuestro hotel. Aprovechamos para mandarle un cordial saludo.HSM Customer Service

10/10 Excellent

Patrik

Liked: Cleanliness, room comfort
Patric och Therese
Trevligt hotell med en fantastisk utsikt över havet, poolområdet var också väldigt fint. Sätt upp lite ljuddämpande saker både på rummet och i korridoren då det är väldigt lyhört.
Stayed 7 nights in May 2023
Response from HSM Customer Service on 30 May 2023
Dear guest, Thank you for the time you invested in your fantastic review. We are happy to know that you have enjoyed of a wonderful stay and let us express our gratitude for your nice comments related to our hotel. We hope your journey back home was a safe and pleasant one and that you return to our hotel again in the future. Best regards,HSM Customer Service.

6/10 Okay

Anna

Liked: Property conditions & facilities
Stayed 8 nights in Apr 2023
Response from HSM Kunden Service on 30 May 2023
Sehr geehrter Gast oder Kunde,Wir bedanken uns, für Ihre Kommentare und der Auswahl unseres Hoteles. Es freut uns, dass Sie Ihren Aufenthalt genossen haben und wir Sie wieder als Gast in unserem Hotel begrüßen dürfen. Mit freundlichen GrüßenHSM Kunden Service

10/10 Excellent

kurt

Liked: Cleanliness, room comfort
Det første blik og duft.
Det første blik og duft. Var renlighed pænt Hotel ude fra siger meget om hvordan det er inden for. Igen pænt. Venligt personale 24/7/365. Der var altid nogen. Den fedeste udsigt havde de også. store værelser. Men ikke et sted hvis man vil buffet der kan tilkøbes mad, men i mindre mængder. Men ok. wi-fi kunne godt være bedre. Vi kunne godt bo der igen Kurt :)
Stayed 10 nights in Apr 2023
Response from HSM Customer Service on 2 May 2023
Dear guest,Thank you for your comment and for the positive assessment you make about your experience in our establishment. We are proud to know that you feel so comfortable in our hotel and that, as you can prove, for HSM our guests are the most important and your satisfaction is our main objective. We are looking forward to welcome you soon again at our hotel!Best regards, HSM Customer Service.

10/10 Excellent

Vitor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel confortável, as pessoas que trabalham são muito simpáticas e prestativas sempre dispostas a nos ajudar em que precisarmos, ideal p ir em família, a piscina do hotel muito charmosa e tem a presença constante de um salva vidas que faz seu trabalho com muita excelência. A praia fica perto do hotel onde podemos ir a pé com as crianças sem nem um tipo de problema, amei
Stayed 6 nights in Apr 2023
Response from HSM Customer Service on 24 Apr 2023
Dear guest, Thank you very much for your lovely comment. We are very pleased to know that you have enjoyed your holidays in our hotel. We are pleased that you have valued in such a good way the efforts made by our staff because we always try to encourage the kindness and courtesy in our team. For that reason, we will congratulate our staff for their great job. Our main objective is that our customers feel like home. We will be pleased to receive you again at our hotel!Best regards, HSM Customer Service.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Fantastisk utsikt/terrass, bra läge mellan Magaluff och Calvia. Trevlig personal, ljust, rent och fräscht. Uppskattade att det är ett något ”mindre” hotell.
Stayed 7 nights in Sep 2022
Response from HSM Customer Service on 20 Oct 2022
Dear guest, We are very happy that you have enjoyed your vacation at our hotel. In addition, we are glad to know that the good location of the hotel stands out. We would like you to know that at HSM you have your home and that all our team will be happy to welcome you again!Best regards, HSM Customer Service.

10/10 Excellent

Anne

Stayed 6 nights in Sep 2022
Response from HSM Customer Service on 28 Sept 2022
Dear guest, Thanks for giving us a perfect rating and for recommending our hotel to other travellers. We are sure that all staff enjoyed your visit. We are delighted that you liked the entire hotel. We will congratulate all the staff, they will be very happy. We will be very pleased to welcome you back again!Best wishes from Mallorca, HSM Customer Service.

8/10 Good

Guillaume

Liked: Amenities, property conditions & facilities
Stayed 5 nights in Aug 2022

10/10 Excellent

Linn

Travelled with family
Liked: Cleanliness, room comfort
Perfekt om du vill ha en semester men kanon utsikt! Lägenhetshotell där det mesta finns för hemmalagning. Det är en jätte lång och brant backe upp till hotellet så om du har några problem att ta dig fram eller behöver medel för att gå så passar detta inte dig. Om du inte planerat att sitta på hotellet hela vistelsen vill säga. Annars bara positivt!
Stayed 5 nights in May 2022
Response from HSM Customer Service on 7 Jun 2022
Dear guest, Thank you for the time you invested in your fantastic review. We are happy to know that you have enjoyed of a wonderful stay and let us express our gratitude for your nice comments related to our hotel. We hope your journey back home was a safe and pleasant one and that you return to our hotel again in the future. Best regards, HSM Customer Service.

8/10 Good

Danaë

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
L'appartement est très bien agencés et la vue est incroyable. Par contre les murs sont très fin et nous entendons tout.
Stayed 7 nights in Oct 2021

10/10 Excellent

Silvia

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Ein sehr schönes Hotel, mit eine wunderschöne Aussicht und sehr zentrale Lage. Die Mitarbeiter sind alle sehr freundlich. Die Putzfrauen sind sehr nett und alles war stets sehr sauber.
Stayed 7 nights in Sep 2021

10/10 Excellent

Daniel

Liked: Cleanliness, room comfort
Blå dröm
Utsikten är otrolig. Jag hade rummet 93 och jag kunde se miles och miles av Magaluf Bay. Erfarenhet att vakna varje dag på ett sådant ställe. Jag bokade den här pga den privata berget hotellet har och vi kan hoppa direkt till havet. Dörren var låst för att få åtkomst och det var nedslående men du kan gå 20 minuter via stranden för att gå dit. Jobbigt. De andra hotellen har samma anläggning och alla var öppna. Rummet är stort och bekvämt. AC gick smidigt. Köket var jättebra. Duschen har högt tryck. Hotellpersonalen var trevlig hela tiden. I receptionen, städpersonal, bar ... Hotellets exteriör ser lite trött ut. Renovering skulle vara trevligt men jag ger en solid 9 av 10.
Stayed 7 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Fantastisk godt til prisen
Fint sted der ligger en spytklat fra indre by. Dette medfører at der stort set er ingen larm om natten. Vi overordnet set et tilfredsstillende ophold på hotellet.
Stayed 7 nights in Aug 2021

4/10 Poor

Juraj

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Good hotel, but not good for small kids
Yes, you get superb view and spacious rooms. The pool was not big but nice with the pool tub. But the shortcut to beach over gate is not working anymore. So we had to go thru reception and over that steep hill, equivalent to 10+ floor building. Some nights were noisy, unfortunatelly also our neighbours in the middle of the night singing. The security has managed it well and we received voucher for breakfast. Thanks for that. The hallways were narrow with low ceiling. I've hit my head. I would not recommend it for famillies, but for young people it might be good.
Stayed 7 nights in Jul 2021

8/10 Good

Marianne

Travelled with family
Liked: Cleanliness, room comfort
Dejligt hotel men vær opmærksom på, at der er mange unge mennesker på hotellet. De dominerer pool-området med deres egen høje musik, alkohol og rygning, så andre ikke har lyst til at være ved poolen. Personalet gør ikke noget ved det trods mange opfordringer.
Stayed 7 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Sehr schön! Sehr ruhig! Nachbarn waren nicht zu hö
Einzigartige Aussicht!
Stayed 4 nights in May 2021

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness
Superbe séjour
Personnel très gentil et prévenant. Je ne note pas le confort 5/5 mais cela est dû à mes problèmes de dos, je pense que pour des personnes qui n'ont pas de problèmes de santé les lits sont confortables. Le gros problème est pour se garer, vous devriez faire un petit parking sur l'avant de l'hôtel sur la place qui ne sert à rien car c'est vraiment pénible de devoir aller se garer très loin surtout que nous étions en basse saison. À part cela j'espère pouvoir revenir très bientôt dans votre hôtel si je retrouve de bons prix comme la semaine dernière.
Stayed 10 nights in Apr 2021

10/10 Excellent

Giovanna

Travelled with group
Liked: Cleanliness, room comfort
Stayed 7 nights in Jul 2020

10/10 Excellent

Helena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from HSM Customer Service. on 22 Oct 2019
Dear Helena, Thank you for your perfect valuation. We are looking forward to welcome you again soon! Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2019
Response from HSM Customer Service. on 21 Oct 2019
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon! Best regards,

8/10 Good

URSULA

Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Decevant
Le personnel de l’hôtel est agréable, cependant la propreté laisse à désirer, aucun ménage de fait durant la semaine, à notre arrivé la douche était sale et le sol pareil.
Stayed 7 nights in Sep 2019
Response from HSM Customer Service. on 18 Sept 2019
Dear guest, First of all we would like to thank you for sharing your experience with us. Feedback from our guests is a very important tool for us as it enables us to pin point our weak areas and to improve them accordingly. Please consider that the cleaning service included with your reservation, it’s 5 times per week, so the cleaning department made the correct amount of cleaning days during your holidays. We would like to welcome you again soon! All the best from Mallorca,

10/10 Excellent

Stanislav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличный отель в отличном месте!
В этом отеле все великолепно: месторасположение, район, номер, вид из окна, пляж, сервис. Отличный выбор для молодежи, кому нужны тусовки Магалуфа.
Stayed 7 nights in Sep 2019
Response from HSM Customer Service. on 19 Sept 2019
Dear Stanislav, Thanks for giving us a perfect rating and for recommending our hotel to other travellers. We are sure that all staff enjoyed your visit. We are delighted that you liked the entire hotel. We will congratulate all the staff, they will be very happy. We will be very pleased to welcome you back again! Best wishes from Mallorca,

10/10 Excellent

MARIE, FRANCE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la vue magnifique, l'emplacement bien plus calme que en ville.
Stayed 15 nights in Aug 2019
Response from HSM Customer Service. on 5 Sept 2019
Dear Marie, We are very happy that you have enjoyed your vacation at our hotel. In addition, we are glad to know that the good location of the hotel stands out. We would like you to know that at HSM you have your home and that all our team will be happy to welcome you again! Best regards,

10/10 Excellent

Dmitrii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хороший отель с некоторыми "НО"...
Хорошо: 1. Отличное расположение, много супермаркетов, кафе и ресторанов. 2. Шикарный вид из окна. 3. Невысокая стоимость (есть вкусные акции у агрегаторов). 4. Просторный номер (045) - две комнаты и огромный балкон. 5. Свой спуск на пляж, что существенно экономит силы и время. 6. Бассейн, лежаки с видом на пляж, бар. 7. В магазине отеля есть все для хорошего настроения (например, брют - 5 евро). 8. Вполне приличный WiFi. Как в номере (4 этаж), так и у бассейна. НО...: 1. Отель заполнен европейской молодежью (16-25 лет). Река алкоголя, пьяные подростки, громкие крики (иногда и по ночам), битое стекло у бассейна (не часто, быстро убирается). 2. Мокрый пол на 0-м этаже от "мокрых" отдыхающих. 3. Вход в отель как сверху, так и с моря похоже никем не контролируется. Периодически встречаются люди с разноцветными браслетами - явно гости соседних отелей. 4. С улицы и из системы вентиляции в номер проникают тараканы (4-5 см). Балкон закрывали (хотя ночи были очень комфортными, спали под кондиционером), самостоятельно "доработали" воздуховоды(((((. 5. Есть лестница к морю, но пара ступенек разрушена. Мы справлялись, у детей и пожилых могут быть проблемы. Сразу за дверью отеля (на лестнице) - помойка. 6. В отеле нет своей парковки. Но есть отель напротив - 15 евро/день. 7. Дверь в номер открывается несильным ударом ноги 13 летнего подростка. Все прятали в пластиковый чемодан - сейфом не пользуемся. 8. Телевизор есть, но он бестолковый. Залог за пульт - 10 евро.
Stayed 9 nights in Aug 2019
Response from HSM Customer Service. on 16 Aug 2019
Dear Dmitrii, Thank you for your comment and for the positive assessment you make about your experience in our establishment. We are proud to know that you feel so comfortable in our hotel and that, as you can prove, for HSM our guests are the most important and your satisfaction is our main objective. We are looking forward to welcome you soon again at our hotel! Best regards,