Holiday Homes in Manchester-by-the-Sea

"We were not happy. This hotel is located in an industrial area. Our shower had mold in it and the whole bathroom was dingy."

"Staff was very friendly and helpful! Hotel is clean, and had a chemical smell in the hallways and elevators. The shower ceiling looked old and the caulk was old and dirty. The rest of the bathroom was clean, with exception of some dirt/mold under the rim of the bathroom sink, that looked difficult to reach. The bed was very comfortable! "

"The hotel itself was very nice. The room was decent minus the dirty sink with bloodstains on the wall and the dirty hairdryer..pool was excellent alongside the hot tub!!! The breakfast buffet was very very good with made to order omlelets and plenty of options!! Overall a 8 out of 10 stay!!"

"only problem was the 45 min wait for a shuttle from the airport"

"Room was not clean also the shower was broken "

"Our stay was great and very welcoming. The staff was really nice and very helpful and made us feel comfortable We had an issue with the sink getting clogged, so it was kind of inconvenient Also we were a little disappointed because the roof top was closed for an event the whole time we were there. And we were looking forward to seeing it going up there for dinner/drinks. But we understand it happens. But other than that our stay was great and would definitely go back again for sure!"

"Regular quick hotel . Only bonus is the shuttle bis and convenience to logan . Approximately 10-12 minutes"

"This is my second time staying at Springhill and I returned again because we had a great experience the first time. This second time, we were a bit disappointment. Our 3rd night we returned to the hotel from visiting family, and we could not find parking whatsoever because they had a party in their conference room. When I went to the front desk, we were told out of courtesy to park at the Hamptons next door, and the event should be done at 11pm. My husband has ankle issues which he cannot walk too far. We waited in the car for about 35-40min for closer parking. The event did not finish at 11pm. This situation was not managed well at all. Cars were parked everywhere, they created their own parking. As a paying customer it was very frustrating because it was not handled properly specially for people that have health issues and can’t walk too much. Please do better with managing situations like this."

"The breakfast was nicely stocked and fresh. Parking was ample and convenient. The room was clean, so were the gym and pool. Overall ambience was nice. "