Bar (on property)

Reviews of The Old Station House Hotel

3 out of 5
The Old Station House Hotel
390-392 Bolton Road, Swinton, Manchester, England

Reviews

7.6

Good

Rating 10 - Excellent. 16 out of 38 reviews" "
Rating 8 - Good. 10 out of 38 reviews" "
Rating 6 - Okay. 5 out of 38 reviews" "
Rating 4 - Poor. 2 out of 38 reviews" "
Rating 2 - Terrible. 5 out of 38 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

5.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Adam

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel cancelled my booking and won’t pay me back
This hotel cancelled my booking (never actually stayed here) and now the hotel is refusing to pay my money back! Shocking!!
Stayed 1 night in Dec 2019

6/10 Okay

Gerrad

Business traveller
Liked: Cleanliness
Ok
Didn’t expect to be walking through a restaurant or that I would need to call hotel to be let in. Staff struggled to tell if I had booked breakfast or not and I had to show email and then also call hotels.com to confirm. Otherwise service was good. Tv signal was not great so only had a couple of channels to choose from. Tv was also v small and far from the bed. Quality of room was ok. Hotel restaurant looked really good though closed on Mondays.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Disliked: Room comfort
Noit as advertised
Arrived and the hotel looked like it was closed and I am not convinced it was really open for guests as advertised. When peering through the window I was greeted politely and then shown to a room. When asked about breakfast I was told there was no Breakfast as the restaurant was closed, despite me being charged for it. Room was clean but when making a cup of tea after a long drive i found that the milk provided in the tea facility was months past its date and when opened popped out as a solid lump. No bar/restaurant/breakfast/tea/coffee.... just a bed and bathroom. Not quite what I expected and certainly not what I had booked and paid for.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, great restaurant, rooms were clean and comfortable. The staff really went out of their way to make us feel welcome and to ensure we had an enjoyable stay.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Just about ok
Customer service was good, it would have been 5 star if it weren't for the squeaky bed and broken electric shower. The shower kept changing hot to cold.
Stayed 1 night in Jun 2019

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
our stay for one night was very good .Staff were vert friendly and we had a very nice breakfast Would stay there again.
Stayed 1 night in Jun 2019

2/10 Terrible

josh

Disliked: Cleanliness, staff & service
Horrible neighborhood...be careful!
Went to check in and the office was locked. Had to go to the bar next door which “checked” us in. Walked us up the stairs in the back of the bar to a room which was very old with a dirty bed. The neighborhood was terrible...run down/shuttered buildings...looked like some sort of ghetto. We checked out before even staying.
Stayed 1 night in Jun 2019

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, restaurant, hotel and function room
I stayed here for a couple of nights. The staff were very helpful and welcoming. I had a meal at the restaurant, which was very good. The place is being refurbished and once finished will be an excellent venue. The bedrooms are in the process of being refurbished but the roo was comfortable. Very happy to recommend and will stay again.
Stayed 2 nights in May 2019

10/10 Excellent

Arnd, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value and very good food in the restaurant
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
No front of house, no heat in restaurant, no heat in bedroom on arrival. Room so large it took till 9pm for radiators to warm.the room. No tea bags or sweeteners in room, no glasses in room. Broken toilet roll holder. Damaged mirror in bathroom, very poor breakfast. Definitely not worth £100.
Stayed 1 night in Mar 2019

10/10 Excellent

Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel with friendly people!
Stayed 1 night in Nov 2018

10/10 Excellent

Daniel

Great place to stay
Room was small but very nice and perfectly adequate. Breakfast was amazing
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No major gripes. nice restaurant, good breakfast. Room was fine
Stayed 2 nights in Apr 2018

8/10 Good

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
I arrived to the hotel not knowing what type of hotel it was. Being a solo traveler i was wary about it. The staff were friendly and showed me to my room. I was upgraded to the biggest room. There was a function going on with loud music playing until 1am. Somehow i managed to drift asleep dispite the loud music. The room was very clean and tidy. Apart from the cupboard which was a mess but i didn't need anything from there. Free toiletries and towels provided was such a relief as i forgot my own. 24/7 check in and check out was a bonus. The only thing i didn't like was the fact despite locking the door from the inside , i pushed it open to see if it would open without turning and it did. That worried me. It was abit out the way from the places i needed. It cost me £8 to and from in a taxi to where i needed to be. It's close to a Mcdonalds so that's a plus.
Stayed 1 night in Feb 2018

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stopover
Very good. Great breakfast

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

6/10 Okay

Martin

Liked: Cleanliness
Expensive for what you get.
Stayed 3 nights in Nov 2017

8/10 Good

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Hotel and restaurant was lovely great staff and service, only negative on a main rd !
Stayed 2 nights in Oct 2017

8/10 Good

Eva, London

Liked: Cleanliness, staff & service, room comfort
Nice hotel, would recommend
Room comfort - 5 Facilities - 4 Cleanliness - 5 Overall - 4 Would recommend Just a little bit too expensive for one night.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice place nice staff good value.
Stayed 1 night in Jun 2017

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Literally SO amazing, staff were just sooo nice, kind and went above and beyond, could not recommend this place more, literally so stunning inside and the room was gorgeous so big and spacious completely not what we were expecting, Can't get over how nice the staff were everything was clean good and great
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't do enough for you
Just a one night stay, but was one of the best I've ever had.. and I stay in alot of hotels. Great room,a superb menu and the staff were incredible. Will definitely stay their again
Stayed 1 night in Jun 2017

10/10 Excellent

nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant staff
Looked after a group of nine of us very well comfy spacious rooms and nice breakfast would stop here again .

8/10 Good

Aaron, Lymington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Generally all round nice stay at the hotel. The only thing i would say was the shower wasn't up to great standards. The pressure was pretty low which couldn't adjust and could have done with a mat on the floor.

10/10 Excellent

Allyson, Stockport

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and excellent, friendly staff.
The food in the adjoining restaurant was amazing. The staff are very helpful and couldn't do enough to make our stay comfortable.

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic value and service
We stayed for one night and dined in the restaurant. The room was very large which was a bonus - great to spread out! The food in the restaurant was amazing and the service was excellent. We ordered our breakfast the night before so it was cooked to perfection. Would definitely recommend and hopefully we will stay again when visiting Salford Quays - why pay silly prices to stay at the Quays when 20 minutes up the road you can have the luxury of authentic Italian cuisine then walk upstairs to bed!

10/10 Excellent

Dara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Great size room, good location not too far from city centre.

2/10 Terrible

Pushpinder

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not bother booking this hotel
Booked last week for a night stay and would say do not bother booking this hotel. Internet seems to work only in the lobby. I was given password for two devices and both kept loosing connection in the room. In the lobby was fine but not in the room. I had to do some work so had to download stuff and than work in the room.

8/10 Good

R

Liked: Staff & service
Comfortable budget hotel
For the price we paid, the hotel was absolutely fine. Nothing luxurious about the hotel but nothing to complain about either. Perfect for our short term stay.

6/10 Okay

Ian, Bristol

Liked: Staff & service
Disliked: Cleanliness
Good hotel, but know what you're getting
Nice big room, brilliant service, friendliest people on earth. Would I stay there again? Certainly. There's a fantastic restaurant / bar downstairs and the meal was first class. Again, I cant stress enough how nice all the staff were. However, just to set expectation they really need to clean / renew that shower area! It looks awful, although I have no doubt that the rest of the room was perfectly clean. Also, they ask you to fill in a form to say what you want for breakfast and what time. I had assumed that meant if you put 9am it meant it would be ready for 9am, but it took a further 15-20 minutes. It's not the end of the world and the breakfast was superb, but meant I was rushing a little to get to my meeting at 10am. Finally, most rooms are on a busy road so if you are a light sleeper make sure you bring ear plugs. This is not a gripe; just useful for those that need to know. It's no different to most other hotels in this respect.

8/10 Good

Jeremy, Llantwit Major

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good weekend escape.
A comfortable hotel with easy access to City Centre and Salford Quays areas. The restaurant on the ground floor provided us with excellent Italian options and the staff throughout were helpful and friendly.

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
comfortable. big room
Good food in the restaurant. Unfortunate name but it's been like that for ages. The tv was very small.

10/10 Excellent

Em, York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spot on.
More like a suite than a room and Stuart, the owner couldn't of been more helpful.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing - I won't be staying again
On arrival at 9.50 everywhere was locked up. I had to bang on the window to gain entry. Check in meant a checklist of breakfast items. Shown to my room but not where toilet and bathroom were. Wifi not useable. Breakfast dismal despite asking for items they weren't available. No towels.

10/10 Excellent

Karen, Shotton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large clean room
Nice restaurant and bar. Room we stayed it was really large and clean. We only stayed for 1 night but would definitely stay here again.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
been in alot better for same price
over priced for the quality offered. small room