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Hotel Don Pepe Gran Meliá

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Don Pepe Gran Meliá

4 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Red Level Ocean Junior Suite
4 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Presidential Suite Red Level
Exterior
Guests at Hotel Don Pepe Gran Meliá love the beachfront location with beach and poolside bars, plus private cabanas. Enjoy rejuvenating treatments at Tacha Spa and diverse dining from breakfast to Japanese cuisine. High-speed WiFi and on-site shopping complete the experience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Pet-friendly
  • Breakfast available
  • Spa
The current price is €662
includes taxes & fees
28 Sept - 29 Sept

Room options

Check availability for these dates

Tonight

Sep 5 - Sep 6
Check availability for tonight Sep 5 - Sep 6

Tomorrow

Sep 6 - Sep 7
Check availability for tomorrow Sep 6 - Sep 7
Available filters for rooms
Showing 17 of 17 rooms

View all photos for Suite Penthouse Sea View (Red Level Lounge Access)

Premium bedding, minibar, in-room safe, desk

Suite Penthouse Sea View (Red Level Lounge Access)

Highlights

Balcony
Separate sitting area
Soundproofed
Private outdoor hot tub
Air conditioning
Heating
Connecting rooms available
Executive Lounge
  • 270 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Penthouse Moet Chandon (Red Level Lounge Access)

Premium bedding, minibar, in-room safe, desk

Suite Penthouse Moet Chandon (Red Level Lounge Access)

Highlights

Balcony
Separate sitting area
Soundproofed
Private outdoor hot tub
Air conditioning
Heating
Connecting rooms available
Executive Lounge
  • 300 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Supreme Room Frontal Sea View

Supreme Room Frontal Sea View

Supreme Room Frontal Sea View

8.0 out of 10
Very good
(2 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
  • 35 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Red Level Ocean Junior Suite

Red Level Ocean Junior Suite

Red Level Ocean Junior Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 55 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Habitación Premium Vista Mar Frontal

Premium bedding, minibar, in-room safe, desk

Habitación Premium Vista Mar Frontal

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
  • 30 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Red Level Deluxe Room Frontal Sea View

Premium bedding, minibar, in-room safe, desk

Red Level Deluxe Room Frontal Sea View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
  • 30 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite Red Level

Presidential Suite Red Level

Presidential Suite Red Level

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 100 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Interconnected Room

Premium bedding, minibar, in-room safe, desk

Premium Interconnected Room

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Grand Penthouse Suite Red Level

Premium bedding, minibar, in-room safe, desk

Grand Penthouse Suite Red Level

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 700 sq m
  • 3 bedrooms
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Interconnected Room (2Ad + 2Ch)

Premium bedding, minibar, in-room safe, desk

Premium Interconnected Room (2Ad + 2Ch)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
  • 30 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

Royal Ocean Suite Red Level

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
HDTV
Pillow menu
  • 81 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Red Level Supreme Frontal Sea View

Red Level Supreme Frontal Sea View

Red Level Supreme Frontal Sea View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
  • 35 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Red Level, Grand Suite, Ocean View

Red Level, Grand Suite, Ocean View

Red Level, Grand Suite, Ocean View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
  • 60 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Room, Garden View

Premium bedding, minibar, in-room safe, desk

Premium Room, Garden View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, Sea View (Vista Mar Frontal, 2+1)

Premium bedding, minibar, in-room safe, desk

Premium Room, Sea View (Vista Mar Frontal, 2+1)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Red Level Deluxe Room Frontal Sea View (2+1)

Premium bedding, minibar, in-room safe, desk

Red Level Deluxe Room Frontal Sea View (2+1)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room Mountain View

View from room

Classic Room Mountain View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
Pillow menu
Blackout curtains
  • 35 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About the area

Located on the beach, Hotel Don Pepe Gran Meliá is in Golden Mile neighbourhood and is connected to the convention centre. Marbella Marina and Puerto Banús Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Puerto Banús Beach and Cabopino Beach. Travelling with kids? Consider El Pinillo Beach and Bulevar San Pedro Alcántara. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby.
Visit our Marbella travel guideOpens in a new window
Map
C/. Jose Melia, S/n, Marbella, Malaga, 29602

What's nearby

  • Fontanilla Beach - 5 min walk - 0.5 km
  • Orange Square - 2 min drive - 1.5 km
  • Marbella Marina - 3 min drive - 1.5 km
  • Venus Beach - 3 min drive - 1.5 km
  • Puerto Banús Beach - 7 min drive - 7.6 km

Getting around

  • Fuengirola (FGR-Fuengirola Train Station) - 22 min drive
  • Málaga (AGP) - 49 min drive

Restaurants

  • ‪Manuka - ‬8 min walk
  • Erre Winery & Grill
  • ‪Starbucks - ‬4 min walk
  • ‪Da Giulia - ‬11 min walk
  • ‪Caffetteria Gelateria SottoZero - ‬11 min walk

About this property

Hotel Don Pepe Gran Meliá

Luxury family-friendly hotel near Puerto Banús Beach
Near Marbella Marina, Hotel Don Pepe Gran Meliá provides a beach bar, a poolside bar and a terrace. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining and beach cabanas. Treat yourself to reflexology, a manicure/pedicure or a massage at Tacha Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Japanese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as shopping on-site and a coffee shop/cafe.
Other perks at this hotel include:
  • 2 outdoor pools and an indoor pool, along with pool umbrellas
  • Buffet breakfast (surcharge), bike hire and an outdoor tennis court
  • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station
  • Babysitting (surcharge), tennis lessons on-site and a TV in reception
  • Guest reviews speak highly of the helpful staff
Room features
All 194 rooms include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-compatible safes.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Designer toiletries, bidets and hairdryers
  • HDTVs with premium channels
  • Childcare services, heating and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Secured parking on site (EUR 20 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11 AM for a fee: EUR 30 for adults and EUR 15 for children
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Audry
  • Bardot Food & Cocktails
  • Gran Cafe Cappuccino
  • Tahini Restaurant & Sushi
  • Veranda

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Bicycle storage
  • Children's pool
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor tennis court
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 18,406 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Garden
  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Built in 1964
  • Designated smoking areas
  • Fireplace in lobby
  • Mediterranean architecture
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property offers use of an 'Audi e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 50 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 5 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 30 for adults and from EUR 15 for children
  • Secured self-parking fee: EUR 20 per day
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Don Pepe Gran Melia
Gran Melia Don Pepe
Gran Melia Don Pepe Hotel
Gran Melia Don Pepe Hotel Marbella
Gran Melia Don Pepe Marbella
Gran Melia Pepe
Don Pepe Hotel Marbella
Don Pepe Marbella
Gran Melia Hotel Marbella
Gran Melia Marbella
Gran Melia Don Pepe
Don Pepe Gran Melia Marbella
Hotel Don Pepe Gran Meliá Hotel
Hotel Don Pepe Gran Meliá Marbella
Hotel Don Pepe Gran Meliá Hotel Marbella

Frequently asked questions

Does Hotel Don Pepe Gran Meliá have a pool?

Yes, this property has an indoor pool, 2 outdoor pools and a children's pool.

How much does it cost to stay at Hotel Don Pepe Gran Meliá?

As of 5 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel Don Pepe Gran Meliá on 28 Sept 2025 start from €662.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Don Pepe Gran Meliá pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 5 kg per pet. There's a fee of EUR 50 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Don Pepe Gran Meliá?

Self-parking is available for EUR 20 per day.

What time is check-in at Hotel Don Pepe Gran Meliá?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Don Pepe Gran Meliá?

Checkout is at noon.

Does Hotel Don Pepe Gran Meliá provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Don Pepe Gran Meliá located?

Located in Golden Mile, this beachfront hotel is in the city centre and within 1 mi (2 km) of Fontanilla Beach and Marbella Marina. Playa del Faro and Playa de Casablanca are also within 1 mile (2 km).

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Hotel Don Pepe Gran Meliá Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 374 out of 572 reviews
Rating 8 - Good. 138 out of 572 reviews
Rating 6 - Okay. 36 out of 572 reviews
Rating 4 - Poor. 10 out of 572 reviews
Rating 2 - Terrible. 14 out of 572 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

SAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel near old town marbella. staff was very accommodating, Food quality and options were solid. pool and beach were nice.
Stayed 4 nights in Jul 2025

10/10 Excellent

Rewal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2025

8/10 Good

Carlos Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, breakfast was very good.very good location from old town
Stayed 4 nights in Dec 2023

8/10 Good

Andres

Liked: Cleanliness, property conditions & facilities
Premises were beautiful. Rooms were small and dated, would expect more for the cost. Red level was not worth it. Pool service was lacking except for Ruben who was super attentive. Cappuccino restaurant was fabulous.
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in great location with good restaurants internally and in the area.
Stayed 7 nights in May 2023

10/10 Excellent

Lars Mads

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, excellent service, excellent restaurants in a beautiful setting.
Stayed 2 nights in Nov 2023

10/10 Excellent

EUAN ARTHUR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, lovely gardens, close to Marbella Old Town, large pool, excellent breakfast
Stayed 8 nights in Sep 2023

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper nice staff and very beautiful property!
Stayed 2 nights in Sep 2022

10/10 Excellent

Leila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel. It provided everything a 5 star can provide.
Stayed 4 nights in Jun 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing holiday

Our stay was lovely all staff were friendly and professional
Stayed 4 nights in Nov 2022

8/10 Good

danny

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Heart of Marbella waking distance to lots of restaurants and bars.
Stayed 1 night in Feb 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great weekend in soth Spain

Great beach hotel with several great restaurants. Will definitely go back
Stayed 3 nights in Oct 2023

8/10 Good

Ted

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located. 20 min walking distance to old town. 10 min to various restaurants at the beach. A Michelin recommended good restaurant on site. The staff is friendly, especially Enrique at the front desk. The hotel room is clean but the bathroom is small, furniture and decor could be upgraded or renewed.
Stayed 2 nights in Dec 2024

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities
This was a fabulous hotel and the property is beautiful. In addition the food was top rate. Staff was very kind and helpful as well. One of the best places I have ever stayed!
Stayed 2 nights in Apr 2023

10/10 Excellent

afsaneh

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with excellent service
Stayed 2 nights in May 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having been visiting Marbella and the golden mile for over 20years now, we decided to finally have a week at the Don Pepe. What a fabulous experience we had, attentive staff and exceptional service. The hotel and its gardens were impeccable. We will definitely be booking again soon. Thank you to all at the Don Pepe.
Stayed 7 nights in Aug 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Jun 2024

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities
It was lovely , but
Stayed 3 nights in Oct 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful views excellent food

Lovely hotel in a great location. Beautiful grounds and great service. We paid extra for the “red level” which entitled us to a private lounge that had food and drink out available for a good part of the day, nice quality! The room we had was a little dated, unexpected for that level but over all very comfortable and we had a beautiful view of the ocean. The breakfast in the morning was amazing! We enjoyed our stay here.
Stayed 1 night in Feb 2024

10/10 Excellent

Gary

Liked: Property conditions & facilities
Perfect
Stayed 5 nights in Jun 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Everything great
Stayed 2 nights in Jul 2023

6/10 Okay

Juan

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Old and smalls rooms
Stayed 3 nights in Apr 2024

8/10 Good

Margrethe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is very good here. Breakfast as well. Bu what happen with the bacon at the breakfast ? Boild bacon ???? Should be fried bacon, please next time.
Stayed 1 night in Aug 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful service

I visited this wonderful hotel to celebrate my sister's 50th birthday, and we were so pleased with the overall service. This hotel is truly a gem! The decor is stylish and the gardens and pool area were so well maintained. The hospitality staff were truly amazing and made my sister and i feel so welcomed and special. We send our sincere thanks to Isabel who was an exceptional host and always made time to stop and chat to all the guests. And the whole hospitality team, including our waiters Flores and Sylvia who always went above and beyond to serve us at breakfast. Such wonderful service. Thank you Gran Melia!
Stayed 4 nights in Sep 2023

4/10 Poor

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A ruined new years. The hotel recommended its partner restaurant, cappuccino as a casual place to eat as we didn’t want the fanfare. When we went to eat at 8pm the were not even open. So we went back to the horror hotel that refused to serve us bc the kitchen closed at 8 and it was 8:12. Never again.
Stayed 3 nights in Dec 2023