Margam Hotels

"My room had an awful smell from the bathroom and the TV channels kept freezing, I discussed with the staff the following day, they ensured housekeeping would see to it. Housekeeping did indeed attend my room only to throw the bedcovers back, empty the bin and leave it with no bag, left all the dirty cups and didn’t replace the tea and milk, and the smell was still there! I eventually told them I want a room change which they did, but this isn’t the first time I’ve stayed here and I’ve always found housekeeping to be useless and never makeup the rooms properly."

"The staff were extremely friendly and accommodating. We had dinner and breakfast, both were excellent. The room was spacious and quiet "

"No one let themself into my room this time which I guess is an improvement. Still only a single desk chair per room which is pathetic in a room for 2 people, this week I bought a camping chair with me so I had somewhere to sit comfortably. Place is far too busy with day trippers to facilities making the public areas deeply unattractive to me and not at all restful, plus all the noise from M4 - better double glazing needed. Missed opportunity with outdoor access, only area is small terrace on a north facing wall so too cold. Could easily put some tables and benches around the site for customers but you probably want them near the refreshments so that they spend their money. Overall I think you offer very poor value for money."

"Food is always fresh and well stocked,staff are always friendly day or night. It will be nice when the amenities are up and running "

"Hotel rooms were bit dated, the air con was very old and loud. The main lifts were not working. Think hotels needs a make over. "

"Lovely room and exceptional food. Staff were very friendly."

"Was ok"

"Great"

"Didn't use the WiFi but the room was spotless,a good size and had all we needed.Bed was very big and comfortable.facilites good and breakfast was excellent.Will be booking again."