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"Lovely refurbished double room in a quiet corner of the hotel. Convenient parking place £7.50 a day "

"Good check in very friendly receptionist. Room lovely, larger than expected, clean and full of charm, nice touch homemade cookies. Downside was view which looked onto a full skip of rubbish! Selected hotel for the rooftop bar, however this was closed, had we been advised of this would have probably selected something cheaper. Bar area is lovely, shame the cellar section in the pictures used to promote the hotel, seems to be only for events and functions.Dinner was amazing great food and service, breakfast however was very disappointing. For the price the continental was very limited no cheese or meat. Lots of choice on the hot options unfortunately when it came the bacon was burnt and the black pudding was overdone. Was asked if they could get us something else, but this was as they were clearing which was too late, no one came over during the time we were eating to check if everything was ok, they were too busy chatting! All in all mixed review lots of good but also plenty to improve on."

"I thought it was such an interesting hotel, obviously steeped in history, which is captured well in its decor and design. The look and feel of it is warm and inviting. The flooring on the second floor seems a bit weak, but other than that, everything was fine. The bed was smaller than what we're used to, but comfortable, the bathroom clean and the temperature pleasant with the window cracked. The front desk staff were very helpful when we needed something or had questions about getting around the city and sight-seeing. We only wished we'd been able to grab a fast, affordable continental breakfast - even just a pastry - before we headed out the door. Would like to stay there again someday!"

"Worth staying for the breakfast alone - outstanding. Cute rooms too!"

"Cozy clean room and super friendly staff!"

"Good but not amazing."

"Room for improvement. Seems to be understaffed."

"A lovely breakfast , first class!"

"The staff were incredible, Wendy is a star and redeemed what could have been a terrible stay. Her customer service is top notch and is a credit to the company."