Matsukawa Hotels

"Lively hotel in excellent location "

"Convenient location, very walkable. No dedicated drop off points which can make loading and unloading of suitcases difficult. "

"Pleasant and polite staff who is helpful."

"Lovely hotel with excellent staff and service. "

"Easy access from train station, comfortable room and delicious breakfast."

"Hotel was nice with a nice public bath. Breakfast had many options and night noodles and snacks available after public bath was nice. Rooms were comfortable."

"Breakfast was great, room was clean, staff was excellent, onsen was a treat"

"Location was amazing and staff was super helpful. "

"Excellent service and the food is amazing. A must stay!"

"It was hard to appreciate the full experience as the staff did not have an English translation for key protocol or amenities (I realise it is noted when booking that staff don’t speak English ) But to move forward and guests to experience the full Onsen experience this would be an enhancement The room was spacious but suffered from condensation and could do with some more up to date Electrical points "

"We had a lovely stay. The staff were very hospitable and dinner on both nights was a brilliant experience. The private onsens were gorgeous. Highly recommend for a traditional Japanese stay."

"Great hotel for the price"

"The beds and pillow were quite hard. Basic hotel"

"The staff was so hospitable and made us feel welcome and comfortable. The food was the best we ate in Japan, and cooked with love. The outdoor onsen was heavenly. A visit I will never forget."

"The staff were amazing. From check in to the bags being taken to the room everything was so friendly and helpful."

"Breakfast is good and the onsen is nice. Will stay in Dormy Inn again."

"Very clean room . Staff very helpful and respectful. Breakfast choices were excellent. If I went to Matsumoto agin I would happily stay at Ace Inn"

"Shuttle bus is provided for people would like to ski. onsen also great in there ."

"Fantastic location,amazing river onsen and friendly helpful staff. "