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Richmond Hotel Matsumoto

3.0 star property
Savor regional dishes at the property's restaurant while enjoying thoughtful amenities like convenient luggage storage and daily newspapers in the lobby area

Choose dates to view prices

Located near Matsumoto Castle, Richmond Hotel Matsumoto offers a welcoming environment with attentive staff. Guests connect with complimentary in-room WiFi, enjoy meals at the on-site restaurant, and find convenience in the property's vending machine for quick snacks and drinks.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
The current price is €69
16 Aug - 17 Aug

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Smoking Standard Twin Room For 3persons

Free WiFi, bed sheets

Smoking Standard Twin Room For 3persons

  • Sleeps 5
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room

Free WiFi, bed sheets

Room

  • Sleeps 5
  • Free Wi-Fi

View all photos for Room

Free WiFi, bed sheets

Room

  • Sleeps 5
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking (140cm Bed x1, 1 child aged 12 or under stay free, No Extra Bed)

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Standard Double Room, Non Smoking (140cm Bed x1, 1 child aged 12 or under stay free, No Extra Bed)

8.6 out of 10
Excellent
(20 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking (110cm Bed x2, 1child aged 12 or under stay free *Extra Bed Charged as adult)

A hotel room with two beds, a desk, a chair, and a TV.

Twin Room, Non Smoking (110cm Bed x2, 1child aged 12 or under stay free *Extra Bed Charged as adult)

9.6 out of 10
Exceptional
(18 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Single Room, Non Smoking (140cm Bed x1, 1 child aged 12 or under stay free, No Extra Bed)

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Single Room, Non Smoking (140cm Bed x1, 1 child aged 12 or under stay free, No Extra Bed)

9.0 out of 10
Wonderful
(23 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room,Non Smoking(160cm Bed,1child aged 12or under stay free*ExtraBed Charged as adult)

A hotel room with a bed, a sofa, a small table, a chair, a TV, and a wardrobe.

Deluxe Double Room,Non Smoking(160cm Bed,1child aged 12or under stay free*ExtraBed Charged as adult)

9.2 out of 10
Wonderful
(19 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Japanese-style Twin Room,Non Smoking(2Bed,1child aged 12 or under free*Extra Futon Charged as adult)

Japanese-style Twin Room,Non Smoking(2Bed,1child aged 12 or under free*Extra Futon Charged as adult)

Japanese-style Twin Room,Non Smoking(2Bed,1child aged 12 or under free*Extra Futon Charged as adult)

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking for 3 People (110cm Bed x2 and 90cm Extra bed x1)

A hotel room with two beds, a patterned wall, and a ceiling light.

Twin Room, Non Smoking for 3 People (110cm Bed x2 and 90cm Extra bed x1)

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi
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About the area

Matsumoto is home to Richmond Hotel Matsumoto. Yatsugatake-Chushinkogen Quasi-National Park and Chubu-Sangaku National Park reflect the area's natural beauty and area attractions include Kurassic and Matsumoto Performing Arts Center. Matsumoto Music Culture Center and Lala Matsumoto are also worth visiting. Guests appreciate the hotel's location for the sightseeing. Visit our Matsumoto travel guide
Map
1-10-7 Chuo, Matsumoto, Nagano-ken , 390-0811

What's nearby

  • A room with a fireplace, a mirror, and a display of various clocks.
    Matsumoto Timepiece Museum
    3 min walk - 0.3 km
  • A building facade with large red and blue polka dots, a butterfly sculpture, and a dog sculpture.
    Matsumoto Scale Museum
    7 min walk - 0.7 km
  • A traditional Japanese castle with multiple tiers, surrounded by autumn foliage and a stone bridge.
    Matsumoto Castle
    9 min walk - 0.8 km
  • A modern building with a glass facade, illuminated interior, and a tree in front.
    Matsumoto Performing Arts Center
    10 min walk - 0.9 km
  • A building with a red and white polka dot facade, large colorful sculptures, and a blue and yellow animal sculpture.
    Matsumoto City Museum of Art
    12 min walk - 1.0 km

Getting around

  • Matsumoto Station
    9 min walk
  • Okaya Station
    24 min drive
  • Matsumoto (MMJ-Shinshu - Matsumoto)
    27 min drive

Restaurants

  • 麺匠 佐蔵
    1 min walk
  • 炉ばた庄屋
    1 min walk
  • 邦心 松本駅前店
    2 min walk
  • 小羊樓
    1 min walk
  • 三代目鳥メロ
    2 min walk

About this property

Richmond Hotel Matsumoto

  • Hotel near Matsumoto Castle
  • Richmond Hotel Matsumoto provides amenities, such as dry cleaning/laundry services and a restaurant. Stay connected with free in-room WiFi.
  • Other perks include:
    • Buffet breakfast (surcharge), self-parking (surcharge) and luggage storage
    • Newspapers in the reception, a vending machine and a lift
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 202 rooms feature comforts such as air conditioning, as well as amenities such as free WiFi. Guests reviews say good things about the clean rooms at the property.
  • Extra amenities include:
    • Bathrooms with bidets and shower/bath combinations
    • 40-inch TVs with digital channels
    • Fridges, electric kettles and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property participates in Sakura Quality – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Restaurant
  • Air-conditioning
  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,200 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: JPY 1,200 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 5 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1200 per person
  • Self-parking fee: JPY 1200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Frequently asked questions

Is Richmond Hotel Matsumoto pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Richmond Hotel Matsumoto?

As of 29 Jul 2026, prices found for a 1-night stay for 2 adults at Richmond Hotel Matsumoto on 16 Aug 2026 start from €69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Richmond Hotel Matsumoto?

Self-parking is available for JPY 1200 per night. Limited spots are available.

What time is check-in at Richmond Hotel Matsumoto?

Check-in start time: 2 PM; check-in end time: 5:00 AM.

What time is check-out at Richmond Hotel Matsumoto?

Checkout is at 11 AM.

Where is Richmond Hotel Matsumoto located?

Situated in Matsumoto, this hotel is within a 15-minute walk of Matsumoto Timepiece Museum and Matsumoto Castle. Nawate-Dori and Jorinji Temple are also within 5 minutes. Matsumoto Station is 9 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Richmond Hotel Matsumoto Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 505 out of 870 reviews
Rating 8 - Good. 298 out of 870 reviews
Rating 6 - Okay. 57 out of 870 reviews
Rating 4 - Poor. 5 out of 870 reviews
Rating 2 - Terrible. 5 out of 870 reviews

Reviews

Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location close to main sights and bus/train stations. Good choice of food for breakfast. Wife and kids enjoyed the complimentary face masks, moisturisers etc
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

WAI LUM WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located and within walking distance from places of interest, such as the Matsumoto Castle, Nawate Street.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful and friendly. The property was clean and has most amenities needed during travel. The breakfast had a wide selection mostly toward Asian style.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Buck Mong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Helpful and english speaking staff. A short walk from the bus/train station. A dodonki nearby. 6 washing machines.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Uffe

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel, good breakfast, and central location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Tulsi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We managed to get an upgrade for a small cost and the staff and hotel were very accommodating. The hotel was very easy to find and well located, the amenities were great and checkout was very easy
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Darren

Liked: Cleanliness
Clean tidy and a bit bigger than the usual small rooms we have stayed in. Nice view of the mountains.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Roxane

Liked: Cleanliness, staff & service, amenities
A comfortable room at a reasonable price.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Sau Ngan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value forbmoney. Very helpfil staff and great location. Easy access to most amenities
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Liam

Liked: Cleanliness, amenities, property conditions & facilities
Good location, easy to walk most places. Very clean and staff helpful. Buffet breakfast was also great.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Ginny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and extremely helpful, which made check in and check out quick and easy. Luggage storage was extremely convenient and allowed us to explore Matsumoto for a few more hours after check out. Room was clean. We chose not to have our rooms cleaned, but towels were delivered daily. Beds were comfortable, TV showed status of washer/dryer so we didn't need to keep coming back to check if a machine was open. The amenities bar was quite robust, with bath salts, face masks, cleansers and toners, in addition to the usual provided toothbrush, razors, coffee, etc. Location was prime - within walkable distance to the station, sites like Matsumoto castle and Nawate street, but also kombini and lots of restaurants.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Yi Fei

Liked: Cleanliness, staff & service, property conditions & facilities
Located a short walk from the JR station. Hotel is quiet and staff was excellent
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Minoska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the hotel, the room was good enough for a family of 3. Attention was great and the breakfast was a lot of options to choose. From matsumoto station is about 5 minutes by walking.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the central location to Matsumoto train and bus station. The hotel was walking distance to the castle, frog walkway, Media Garden and restaurants. The room was comfortable and loved the self-service amenities offered (toiletry options, coffee, tea). Would definitely stay again!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Sonali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Walkable from most places. Staff was very helpful. Rooms were nice and comfy. Overall, great stay.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful. Great location and easy to walk to all the sites!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location near train station and downtown. Would definitely stay again at this hotel.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Lori Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for visiting Matsumoto. Close to the station and the Castle. Seems its right in the midst of town surrounded by a variety of dining options. Service is top notch. Staff is very friendly too!
Stayed 2 nights in Oct 2025
Verified

8/10 Good

May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is about 6 min walk to the station. Close to the 2 tourist streets, shrine, castle. Pretty well can walk to all the main tourist attractions
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Liliane Andrée

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, Nice size
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for a stay in Matsumoto, parking is next to the hotel, rooms are large by Japanese standards and the cafe on the ground floor has a very varied breakfast for Y1200... you may have to wait a bit to get a table as it's popular.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sidhartha Sankar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, Room space, amenities, near to station are the reasons to refer friends to stay here.
Stayed 1 night in May 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to a lot of different things to do any see. Clean and nice place to stay.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Giao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely and comfortable hotel in city centre.

We had a lovely time at this hotel. The tiền is lovely with abundant dining options. Walkable distance to train, bus and Matsumoto castle.
Stayed 3 nights in Jul 2025