"We had an excellent time here. Own private onsen in room, with a wonderful view of the lake. The food and service was excellent. The hotel is very modern, yet still very traditional Japanese. Would love to stay here again."
"We had an excellent time here. Own private onsen in room, with a wonderful view of the lake. The food and service was excellent. The hotel is very modern, yet still very traditional Japanese. Would love to stay here again."
"A really old-fashioned Japanese onsen experience like nothing else. We ate in the Japanese restaurant one night and French the other evening. The food was fantastic. Rooms were comfortable but old fashioned. I would highly recommend the room with a private onsen - we saw tanuke (Japanese raccoon dogs) approach whilst we were bathing which was a really special experience. We hiked to the ridge (5 hours return) through a beautiful forest."
"A really old-fashioned Japanese onsen experience like nothing else. We ate in the Japanese restaurant one night and French the other evening. The food was fantastic. Rooms were comfortable but old fashioned. I would highly recommend the room with a private onsen - we saw tanuke (Japanese raccoon dogs) approach whilst we were bathing which was a really special experience. We hiked to the ridge (5 hours return) through a beautiful forest."
"The view was exceptional when we arrived and the staff was amazing and super accommodating since we had someone who didn't like fish.
Nel was particularly lovely and kind. We'd be happy to host her if she ever gets the chance to come visit Canada like she wants :)
Decoration could use a freshen up, but it was comfortable and the 24h baths were great. Food was also delicious and there was so much! We could never finish our whole meal."
"The view was exceptional when we arrived and the staff was amazing and super accommodating since we had someone who didn't like fish.
Nel was particularly lovely and kind. We'd be happy to host her if she ever gets the chance to come visit Canada like she wants :)
Decoration could use a freshen up, but it was comfortable and the 24h baths were great. Food was also delicious and there was so much! We could never finish our whole meal."
"Booked to stay here for an authentic Ryokan Onsen experience on our Japan holiday. This was our first time at both a ryokan and an Onsen so we don’t have an awful lot to compare it to on those aspects. However, the positives of the hotel were that the staff were very friendly and happy to help. They spoke a small amount of English and were happy to try to assist when needed. We were greeted in the car park on arrival and a member of staff helped carry our bags to the check in desk. All of the...
"Booked to stay here for an authentic Ryokan Onsen experience on our Japan holiday. This was our first time at both a ryokan and an Onsen so we don’t have an awful lot to compare it to on those aspects. However, the positives of the hotel were that the staff were very friendly and happy to help. They spoke a small amount of English and were happy to try to assist when needed. We were greeted in the car park on arrival and a member of staff helped carry our bags to the check in desk. All of the...
"Perfect for those seeking a truly traditional Japanese experience- but keep in mind, it really is very traditional. The food may feel quite extreme for Western tastes, the onsens are relaxing but on the older side, and the staff’s English is limited"
"Perfect for those seeking a truly traditional Japanese experience- but keep in mind, it really is very traditional. The food may feel quite extreme for Western tastes, the onsens are relaxing but on the older side, and the staff’s English is limited"
"If you’d like to experience an authentic ryokan with onsen and terrific kaiseki dining this place is a good choice. Although the facilities show some wear and tear, overall it’s clean and adequately maintained. The staff ensure guests feel welcomed and taken care of. I would stay again. "
"If you’d like to experience an authentic ryokan with onsen and terrific kaiseki dining this place is a good choice. Although the facilities show some wear and tear, overall it’s clean and adequately maintained. The staff ensure guests feel welcomed and taken care of. I would stay again. "
"I don’t believe this accommodation justify the cost if you will stay at this property without dinner and breakfast. I was able to reduce the expense for a night to c. $55 by using Expedia credits equal to $30, but if I didn’t have it, I would recommend to stay another one.
Far from the center of Matsumoto
Nothing was around the property
Nothing would be provided to kids, such as amenities, welcoming tea and snacks, basically.
The only nicer point was hot spring with good scene"
"I don’t believe this accommodation justify the cost if you will stay at this property without dinner and breakfast. I was able to reduce the expense for a night to c. $55 by using Expedia credits equal to $30, but if I didn’t have it, I would recommend to stay another one.
Far from the center of Matsumoto
Nothing was around the property
Nothing would be provided to kids, such as amenities, welcoming tea and snacks, basically.
The only nicer point was hot spring with good scene"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Staff was spectacular, I'm so sorry they have to deal with less than delightful guests on what seems like a regular basis. We greatly appreciate you and enjoyed our gift of champagne.
Area is very walkable, bed is on the softer side of Japans hotel beds. Our room was big enough and it was one of the smaller ones. There is a smoking room by the elevator that opens frequently so there is some cigarette smell when you go to the lobby. I do wish there was some food options though, Takayama restaurants close pretty early in the vicinity and it would be stellar if there was more available at the hotel. Breakfast options were great, maybe add a dinner too?"
"My husband and I stayed at the Richmond hotel for two nights. It’s in a great location, and the rooms were reasonably priced and clean. The staff were really kind, and helped organise luggage forwarding to our next hotel. Our only bugbear was that we could hear other people on the floor - they were pretty loud. It would be great to have had a little more sound proofing. "
"Hotel is clean, comfortable with convenient to access to public transport. The onsen was very nice... a wonderful way to relax at the end of the day. Staff was pleasant."
"Nice hotel, friendly and very helpful staff. Hotel is very close to the beautiful Matsumoto Castle. Further walk to the station (about 15 minutes), and to restaurants, but overall I liked it."
"Great views, convenient shuttle and not far from the centre by taxi if you miss the shuttle. Friendly staff. Old fashioned but clean and charming. Would recommend."