Matzenheim Hotels

"The space/amenities in the room were great but not the cleanest. There was also no air conditioning or even a fan and no screens on the windows so having them open left the room covered in bugs. The location was central but did not appear the safest. Also, it stated there was a car park but staff said only on street parking."

"Staff not so friendly upon check inn didnt offer a friendly greeting , the room was amazing with balcony and really clean with plenty of space and brand new bathroom"

"Great location being in the cathedral square but that does mean Saturday mornings are quite noisy."

"Pros: comfortable bed, hot shower, very nice reception staff, good location near train station and historic part of town, good pricing, was offered free coffee because of my complaints Cons: housekeeping didn’t leave enough towels, looks like didn’t clean the shower either, safe stopped working and they didn’t change the battery while we were there. They nicely provide lemon water and popcorn in the lobby, but lemon water was bitter and popcorn machine looks like it hadn’t been cleaned in months."

"Has several rooms to sit in as well as outdoor courtyard. Very relaxing spaces. Excellent breakfast. Cheerful staff. Minutes from train station and very short walk to Canal and old town area. Highly recommend"

"Very retro and comfortable! A very close distance to parks, stores, gas station, and restaurants. Pets are welcomed which is a huge bonus. Everyone’s nice and welcoming. We did get locked outside during brunch and a customer had to let us in. We were eating and an employee closed the door and didn’t bother to see if we were outside. But still loved the hotel."

"The hotel is in a great location. Just a 5 minute walk to Petite France and 10 minutes from the train station. The staff was excellent and made many great recommendations. The breakfast was delicious with a great variety of selections."

"The breakfast served is continental, which is fine. The hotel is located just across the street from the main station. "

"Clean room, staff friendly. air conditioning didn’t work much, minimum it hot was 24C… Good breakfast, but for being France i expected more. Where are the fromage options? They don’t mention within the Expedia app that the pool is closed for kids at 5pm."